Inside Sales Representative

7 hours ago

Oakville, Canada Thermon Full time

**We Are**

Thermon Canada Inc. is a World leader in Process heating systems. We are currently experiencing rapid growth due to global expansion.

Thermon has an established record of innovation and excellence. We recognize this is only possible with the hard work and dedication of our employees. We strive to maintain a dynamic and diverse workforce.

**The Role**

The Inside Sales Representative will be responsible for selling Thermon's products through effective sales strategies and policies in order to maximize sales and profitability. The Inside Sales Representative will provide a high level of sales discipline and excellent customer service through day-to-day contact with customers.

**What You Will Do**
- Develop customer accounts: quote prices; secure orders; arrange delivery dates.
- Ensure all customer requirements and expectations are well understood before the order is executed.
- Build a loyal customer base through dedicated customer service.
- Perform heat and heat loss calculations
- Attend product training courses
- Update and/or make aware to appropriate departments of customer information as it becomes available.
- Expedite customer placed orders.
- Call prospective customers to expand Thermon's product offering.
- Prepare quotations and provide product literature as needed.
- Maintain documentation of customer communications.

**Knowledge & Qualifications**
- Post-secondary technical diploma or degree; plus minimum of three years related experience in the industry. Or the equivalent combination of education and experience.
- Knowledge of process heating products and heat transfer engineering.
- Working knowledge of Microsoft Windows environment.

**What You Bring To This Role**
- Develop customer accounts: quote prices; secure orders; arrange delivery dates.
- Ensure all customer requirements and expectations are well understood before the order is executed.
- Build a loyal customer base through dedicated customer service.
- Perform heat and heat loss calculations
- Attend product training courses
- Update and/or make aware to appropriate departments of customer information as it becomes available.
- Expedite customer placed orders.
- Call prospective customers to expand Thermon's product offering.
- Prepare quotations and provide product literature as needed.
- Maintain documentation of customer communications.

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