Program Assistant

**ONE KIDS PLACE - Children’s Treatment Centre** provides rehabilitation and related support services for children and youth (up to the age of 19) and their families living in the Districts of Muskoka, Nipissing and Parry Sound. All staff will provide service within an interdisciplinary team environment committed to family-centered practice.

**POSITION**: (2) 1.0 FTE Program Assistant (Permanent Full Time)

**LOCATION**: North Bay

**EFFECTIVE**: ASAP

***: The Program Assistant will provide clerical and administrative support functions, to support the effective day-to-day operations of Centre sites within an interdisciplinary family-centered environment. Responsibilities include: reception, preparing client files; data inputting; photocopying; meeting coordination; filing and routine office administration procedures.

**JOB DUTIES**:

- Reports directly to the designated manager for overall direction and supervision.
- Provides office reception.
- Prepares correspondence and communications.
- Coordinates internal/external meetings as required.
- Prepares materials for internal/external meetings as required.
- Receives referrals for services and completes the required intake information.
- Prepares client files, ensures accuracy of child/youth/family’s contact data, photocopies and distributes documents to ensure adequate information sharing and maintains client confidentiality and privacy.
- Files agency reports, documents and client files as per agency policies and procedures.
- Enters data for statistical purposes (i.e. Electronic Medical Record)
- Conducts routine office support procedures (i.e. routing mail, processing the purchasing of supplies, scheduling clinical appointments, booking meeting rooms, etc.)
- Participates in the orientation and training of new staff members, placement students and /or volunteers.
- Pursues on-going professional development and growth.
- Other duties as assigned.

**QUALIFICATIONS**:

- Post secondary education in business administration or other related field
- Related work experience within the past 2 years in a pediatric/health care setting
- Computer literate and demonstrated proficiency with a variety of software programs including (Microsoft Word, Excel, Access, Power Point) and ability to conduct research via the internet
- Strong organizational skills, ability to work independently and in a professional manner respecting client confidentiality and program integrity.
- Good judgement, time management and priority setting abilities
- Demonstrates excellent customer service abilities while welcoming visitors to the facility
- Excellent interpersonal and organizational skills/Excellent oral and written communication skills
- Valid Ontario driver’s license and reliable vehicle
- Bilingualism (French/English) is preferred
- Proof of COVID Vaccinations as required by the sector

**COMPENSATION**: $20.77 - $24.47 hourly (depending on prior experience as per our Collective Agreement).

**WHY WORK AT OKP?**

As an employee at One Kids Place, you will become part of a team of skilled professionals working together to meet the special needs of children, youth and their families. The work environment includes the family-centered principles and values of mutual respect, collaboration, accessibility and community inclusivity. One Kids Place provides opportunities for ongoing education and development through mentorships, workshops, conferences and seminars.

All of our locations benefit from Northern Ontario living. Work and live minutes from numerous ski-hills, beaches, lakes, trails and outdoor activities for all seasons. As well as unique art, cultural and shopping experiences.

Human Resources
One Kids Place, 400 McKeown Ave., North Bay ON P1B 0B2
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**LA PLACE DES ENFANTS - Centre de traitement pour enfants** offre des services de réadaptation et des services de soutien connexes aux enfants et aux jeunes (jusqu’à l’âge de 19 ans) vivant dans les districts de Muskoka, Nipissing et Parry Sound, ainsi qu’à leurs familles. Tous les membres du personnel offrent des services au sein d’une équipe pluridisciplinaire en fonction d’une approche axée sur la famille.

**POSTE**: (2) 1.0 FTE Assistant(e) de programmes (permanent à temps plein)
**LIEU DE TRAVAIL **:North Bay
**ENTRÉE EN FONCTION **:Dès que possible

**SOMMAIRE DU POSTE**: L’assistant(e) de programmes offrira des services administratifs et de soutien afin d’assurer le bon déroulement des activités quotidiennes des bureaux dans un contexte pluridisciplinaire et axé sur la famille. Responsabilités : la réception, préparation des dossiers des clients, entrée de données, photocopies, coordination des réunions, classement et tâches normales d’administration de bureau.

**FONCTIONS DU POSTE**:

- Relève directement du gestionnaire désigné pour la direction générale et la supervision.
- Assure la réception du bureau.
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