Manager District Recreation Operations

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20757

Manager District Recreation Operations
Healthy & Safe Communities
Recreation
Lister Block - Hamilton

NUMBER OF VACANCIES: 1 Full-Time Permanent

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 7
- SALARY/HOUR: $58.842 - $68.820 per hour (Current)
- SALARY/HOUR: $58.254 - $ 72.818 per hour (Effective July 1st)- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: 1 Full-Time Permanent

Job Description ID #: A5795

SUMMARY OF DUTIES

Reporting to the Senior Manager, District Recreation Operations, the Manager, District Recreation Operations is responsible for the management, supervision, operation, evaluation and administration of the City’s comprehensive aquatic and gym and club programs including use of facilities within a geographical area. As a Manager, District Recreation Operations, is responsible for implementing short/long range recreational planning objectives and needs assessment; prepares operational business plans, contracts and performance measures; manages and prepares annual operating budgets; manages the recruitment, training, performance and scheduling of human resources and prepares reports for the Senior Manager, Director, General Manager, Committees and Council; resolves Ward Councillor issues and concerns. The Manager works closely with the City-Wide Services Section, other City Departments, outside agencies, community groups, businesses, not for profit agencies and the general public.

Participates in Healthy and Safe Communities Department emergency preparedness planning, development and training. Respond to all municipal emergencies as requested.

GENERAL DUTIES

Manages the operations of community recreation facilities within a geographical district including coordination of maintenance services in conjunction with Facilities and Capital Programs Section (i.e. building maintenance and repair).

Develops and implements policies, standards and guidelines for aquatic programs in conjunction with City Wide Services Section to meet the needs of residents of all ages (i.e. children, youth, adults and older adults, community groups, special populations).

Develops and manages various recreation service delivery models (i.e. direct programming, partnerships, community development) with division and department staff, business, volunteers, community groups, non-profit and government sectors to deliver recreation services to the community; prepare service level and contractual agreements.

Prepares, manages, monitors district annual operating budgets; prepares variance and forecast reports; directs supervisors and frontline staff in budget planning, training, and monitoring of operating budgets based on division, department and corporate policies and guidelines.

Administers pricing and subsidy programs for the delivery of district recreational facilities and services.

Develops District goals, objectives, annual business and strategic plans and long-range plans consistent with division, department and corporate strategic plans recognizing community needs and availability of resources.

Directs staff emphasis towards community programs that encourage input and guidance from a wide variety of public advisory groups within districts.

Prepares corporate reports, briefing documents and correspondence for Director, City Council and Committees; performs public relations activities and presentations on behalf of the district and division as required.

Responds to public, media, staff and elected officials’ inquiries and complaints, resolves matters including participation in decisions or actions taken.

Resolves Ward Councillor issues and concerns.

Monitors adherences to all mandated health standards by ensuring the provision of a health and safety program for employees and public involved in recreational services.

In collaboration with supervisory and frontline staff, prepares, implements and monitors customer service standards, service quality measurements, customer satisfaction and the implementation of continuous improvement programs.

Administers co-ordinates and directs the ongoing activities within the District by delegating and assigning work to staff ensuring maximum utilization of human resources; monitoring and evaluating individual staff perfo