Information Coordinator

**Company Description**
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
**Job Description** Overview**:
This is a great opportunity for recent graduates looking for professional work experience.

Opta Information Intelligence provides its insurance and corporate clients with tools and information to help manage and authenticate risk information, in turn helping them discover and explore business opportunities, become more competitive, generate business, and gain the insight required to make profitable business decisions.

Reporting to the Director, Environmental Services, the Information Coordinator will be responsible for collecting information from multiple sources and then processing that data into Vision products for use by Opta’s clients and staff. The incumbent is required to be customer service focused, highly detail oriented.

**Responsibilities**:

- Collect data and documents from a variety of sources including clients, strategic partners, insured clients and Opta staff.
- Data entry of mail received from clients into Limits, a software program utlilized at OPTA
- Sort boxes and mail, scanning mail
- Assure quality of data and process directly into Vision products in a variety of ways including batch input, OCR of scanned documents, keyboard entry etc.
- Coordinate the resolution of all inquiries and concerns either directly or by working with Opta management, support resources and strategic partners.
- Track, document and communicate status and progress on the resolution of all inquiries and concerns.
- Assemble information and send reports to clients, management and strategic partners as required.
- Work on special projects as required
- Perform miscellaneous tasks as assigned

**Qualifications**
- Post-secondary education in a related field or an equivalent combination of training and experience.
- Good working knowledge of Property and Casualty insurance is an asset.
- Excellent interpersonal and communication skills are required.
- Excellent written and verbal skills in English
- Proficiency in French is an asset
- Good working knowledge of Microsoft Office, Excel and excellent computer skills are required.

**Competencies**:
Attention to Detail
- Is alert in a high-risk environment; follows detailed procedures and ensures accuracy in documentation and data; concentrates on routine work details; organizes and maintains a system of records.

Team Oriented
- Team player with excellent interpersonal skills and the ability to interact positively with all individuals in all levels within and outside the organization. Ability to be a self-starter and to work independently with minimum supervision.

Service Oriented
- Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follows up to evaluate customer satisfaction; measures customer satisfaction effectively; commits to exceeding

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**Additional Information**
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

**Verisk Businesses**

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tool