Floor Manager
1 week ago
**FIGO **is currently hiring a **FLOOR MANAGER** to join our team
**FIGO** offers Italian inspired cuisine in a stylishly elegant setting. The menu features house-made ricotta, wood-fired pizzas, and made-from-scratch pastas. At **FIGO**, our approach is simple; source the best ingredients possible and prepare them in an uncomplicated and modern way. **FIGO** is a part of the ICONINK portfolio, a full-service international hospitality and lifestyle brand which takes inspiration from global cuisine and culture.
We are looking for a **FLOOR MANAGER** with previous management experience to join our team. The **FLOOR MANAGER **is responsible for helping the restaurant meet service, sales, and profit objectives along with supervising and directing associates in daily work activities.
**KEY DUTIES & RESPONSIBILITIES**:
**Operations**:
- Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
- Manage staff, providing them with feedback and maintaining a high level of employee morale
- Ensure positive guest service in all areas; investigate and respond to complaints, taking appropriate actions to ensure guest recovery and return
- Create an engaging and energetic environment where all associates work as a highly functioning team
**SKILLS AND QUALIFICATIONS**:
- 2+ years’ experience as a manager of a high volume, similar environment
- Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset
- Wine education is a must
- Sommelier accreditation is an asset
- Demonstrated ability to build relationships and manage staff at all levels, exceptional interpersonal skills
- High personal integrity, professionalism, and maturity
- Exceptional guest service orientation and passion for all things food and beverage
**WHY WORK FOR US?**
- Competitive Wages
- Extended Health Benefits
- Discounts at all ICONINK Restaurants
- Corporate Goodlife Fitness Rates
- FUN Team and Culture
- Training, Development and Education Reimbursement
**ICONINK** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Supplemental pay types:
- Tips
Work Location: One location
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