Office Assistant

2 weeks ago

Vancouver, Canada Sutton Place Full time

Few hotels can rival the elegance, European charm, and hospitality of The Sutton Place Hotel Vancouver. Situated in the heart of downtown Vancouver, The Sutton Place Hotel Vancouver has over 560 guest rooms and suites, approximately 13,000 sq. ft. of meeting/event space, and its spectacular setting allows guests to experience exceptional service with first-class amenities, from a personal concierge to a signature restaurant and wine merchant. Set against a majestic backdrop of mountains and sea, and with the city's famous shopping, business, arts, and entertainment districts just steps away, guests will experience the perfect blend of luxury and cosmopolitan ambience. With its opulent surroundings, The Sutton Place Hotel Vancouver brings a taste of Europe to one of North America's most beautiful cities. Luxury abounds from the lavishly appointed guest rooms, conference facilities, and fully furnished suites at La Grande Residence, to Boulevard Kitchen & Oyster Bar and complete beauty center at Vida Spa.

The Sutton Place Hotel Vancouver has been voted 'BC's Leading Hotel' at the World Travel Awards, has been listed as one of Travel + Leisure's Top 500 in the World's Best Hotels, and is a perennial Cond Nast Traveler Gold List favorite.

**Office Assistant (Seasonal/Part-Time)**

The successful applicant will report to the Accounting Manager and assist with general administrative tasks and the processes and controls related to the finance area of the hotel. Responsibilities will include (but are not limited to): the granting and administration of hotel credit (timely guest account reconciliation & communication, accounts receivable processing, advance deposit collection, group billing, analysis of PM accounts and attrition, other fees to be collected); responding to inquiries in a manner that both internal and external guest expectations are exceeded; providing monthly reports as required; assisting with income audit; assisting with General Cashier duties; additional bookkeeping & departmental administrative duties as required.

**Requirements**:

- Have a Diploma in Accounting and a minimum 1-year equivalent experience in a credit / collection environment (preferably Hotel Accounts Receivable), or prior hotel Catering, Reservations, Front Desk or Administrative experience.
- Have strong guest service, interpersonal and communication skills, with a friendly, professional telephone manner.
- Have the ability to prioritize and manage multiple tasks to meet required deadlines.
- Be effective in anticipating and handling concerns of clients or colleagues, or any other issues that may arise with confidentiality, diplomacy and efficient problem-solving.
- Computer proficiency with MS Word, Excel (OPERA/FIDELIO or similar is preferred).

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

**ABSOLUTELY NO PHONE CALLS PLEASE

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