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Account Executive, Sales

2 weeks ago

Vancouver, Canada Vancouver Whitecaps FC Full time

**Position Title**:Account Executive, Sales**

**Location**:788 Beatty Street, Vancouver, BC V6B 2M1**

**Terms**:Full-time, Permanent**

**Reports to**:Manager, Sales**

The Whitecaps FC mission is To Unite and Inspire Our Communities. We are looking for a new team member to contribute to the Vancouver Whitecaps culture.

The **Account Executive, Sales** is responsible for providing superior customer service and managing assigned accounts with the Whitecaps season ticket members.

**Role Responsibilities**:

- Directly contribute to increasing revenue through lead generation and qualifying prospects, meeting or exceeding all revenue targets as assigned
- Help grow our supporter base by generating contacts through both inside and outside sales networking opportunities, conducting presentations as needed
- Respond to inbound calls and meet/exceed conversion targets as well as guest service expectations
- Build and maintain digital records of all clients and prospects via ticketing software
- Develop and maintain internal and external relationships through exceptional guest service
- Communicate and carry out service policies and procedures to Season Ticket Holders
- Support all learning and development opportunities within the team
- Assist with additional game day duties, special events and promotions as required

**Qualifications/Experience**:

- Must be legally entitled to work in Canada
- Minimum 1-3 years’ proven sales or service experience in a fast-paced environment
- Strong communication and presentation skills, both written and verbal
- Strong understanding of effective sales processes, from first engagement to close of sale
- Self-motivated, hard-working, with a positive energy and a high degree of professionalism
- Adaptability, receptive new ideas and processes with the ability to learn quickly
- Strong time-management, attention to detail and organizational skills (multi-tasking a must)
- Fantastic, dynamic interpersonal skills and positive, approachable personality
- Ability to work well autonomously, yet thrive in a collaborative team environment
- Related diploma or degree preferred, but combination of education/experience will be considered
- Flexibility to work BC Place match days and other special events as needed on evenings, weekends and some holidays
- Proficiency with Microsoft Office suite and virtual meeting platforms (MS Teams, Zoom)

**Benefits**:

- Centrally located office at Terry Fox Plaza, downtown Vancouver
- Training and support available to help develop your career
- A generous extended health and dental plan
- Unlimited personal time off
- Heavily discounted game day tickets
- Become involved with Vancouver’s most exciting sporting environment
- Business casual dress code

We thank all applicants for their interest, however only those selected for further consideration will be contacted.

No recruiters or agencies, please.