Parts Manager

6 days ago

Kingston, Canada Surgenor Truck Group Full time

In business for over 50 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team.

We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee. Surgenor Truck Group in Kingston needs your help to meet consumer demand for quality vehicle service and repair by you joining our team as a full time Heavy Truck Parts Manager. We are a busy Mack/Volvo and Isuzu Trucks dealer who is committed to ongoing development of training paths for technical advancement. If you are an enthusiastic and customer-oriented individual with knowledge of Heavy-Duty Truck Parts, this could be the role for you

**Requirements include**:

- A leader who is productive and constantly looking for opportunities to improve
- Previous automotive industry-related experience is required
- Excellent organizational and customer service skills
- Possess a team mentality

**Duties & Responsibilities Include**:

- Inventory Management
- Scheduling Staffing Management
- Handling major fleet account sales
- Working with suppliers on marketing and parts pricing
- Purchasing and marketing all-makes parts
- Ensure staff completes required training
- Strategizing and optimizing road parts sales
- Assist in the overall management of the department
- Responding to tenders posted on Merx
- Achieve expected gross profit percentage
- Manage receivables
- Promote accessories through innovative displays and promotions
- Maintain range and depth of inventory while minimizing investment
- Minimize aged stock on hand
- Maintain a perpetual inventory process
- Track and follow up on back-order parts
- Direct and schedule the activities of all parts department employees
- Develop and enforce guidelines for working with customers to ensure maximum customers satisfaction

**Preferred Education & Qualifications**:

- 2 years of applicable experience in a similar role
- Bilingualism is an asset
- Excellent knowledge of heavy-duty truck parts
- Exceptional customer service and communication skills
- Ability to use various computer programs (CDK experience a definite asset)
- Strong organizational and multi-tasking skills with the ability to work in a fast
- paced environment
- We offer a competitive compensation package with benefits and abudant oppertunities for advancement.-
**Mike Gallant, General Manager**
Surgenor Truck Centre Kingston
261 Binnington Court
Kingston, Ontario K7M 9H2
Phone: (613) 548-1100
Fax: (613) 548-4990

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