Customer Service and Administration Assistant

2 days ago


Maple Ridge, Canada Vita Aid Professional Therapeutics Full time

Job Requirements:

- Secondary (high) school certificate or higher; post-secondary diploma/degree/certificate is a strong asset.
- Proficiency in English writing and speaking.
- Ability to speak Mandarin is a strong asset.
- Excellent communication and organizational skills.
- Enter orders in ERP systems, process charges, and prepare export-related shipping documents.
- Update customers’ information in the system.
- Assist with bookkeeping and accounting-related tasks.
- Organize travel itineraries, accommodations, and flights for business trips; manage travel arrangements and make necessary reservations.
- Coordinate trade show events, including booth setup, facility booking, and logistics.
- Establish and maintain office procedures and routines.
- Answer and direct telephone calls; take and relay messages.
- Respond to electronic inquiries promptly and professionally.
- Open, sort, and distribute incoming mail, and coordinate the flow of information.
- Maintain manual and computerized filing systems.
- Prepare, type, and proofread correspondence, forms, and other documents.

Pay: $43,000.00-$47,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Ability to commute/relocate:

- Maple Ridge, BC V2X 8G1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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