Service Advisor

1 day ago

Abbotsford, Canada Abbotsford Mazda Full time

**Do you have what it takes to join one of Canada’s Best Managed Companies?**

Trotman Auto Group is currently seeking an experienced Automotive Service Advisor to join the team for their Abbotsford Mazda location. If you have a proven track record of success as a Automotive Service Advisor and are looking for a fun, positive team environment, we want to hear from you

**About the Role**

The Service Advisor provides excellent customer service to all Service clients by initiating automotive services and repairs by ascertaining performance problems. The Service Advisor verifies warranty and service contract coverage, develops estimates of work required, and writes repair orders and maintains records.

**Schedule**:Full-time**

**Compensation**:$60,000 - $100,000 per year

**What We Offer**:

- Internal Growth and Skill development programs
- Employee Assistance Program
- RRSP
- Dental
- Extended Health Care

**Who You Are**:

- 2 years' dealership experience is a must
- PBS experience preferred
- Strong work ethic
- Outstanding attention to detail and organizational skills
- Superior customer service skills with the desire to exceed expectations
- Excellent interpersonal and relationship-building skills
- Excel at task completion

**What Your Day Will Look Like**:

- Provide the highest level of customer service to all Service clients
- Recommend repairs and maintenance by listening to customer description of problems
- Examine service history for each customer to determine recommended maintenance and repair
- Perform multi-point inspections on all customer vehicles upon service write up process
- Compile quotes for recommended repairs and/or maintenance by utilizing MPI Software
- Verify warranty and service contract coverage by examining records and explain any provisions and exclusions to customers
- Practice a consistent and thorough follow up process to ensure customers are kept up to date on vehicle condition and status
- Prepare clear and concise repair orders and obtain approval signatures
- Enter repair orders into service database system and monitor progress
- Communicate effectively with Service Technicians to ensure all information is retrieved, documented and communicated with clients on vehicle conditions

**About Us**:
Trotman Auto Group is an industry-leading, diversified dealer group representing fourteen major OEM brands through twelve dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

**#INDLOW

  • Service Advisor

    1 week ago

    Abbotsford, Canada Abbotsford Hyundai Full time

    **Do you have what it takes to join one of Canada’s Best Managed Companies?** Abbotsford Hyundai has an opening for an experienced Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from **YOU!** **About the Role** The Service Advisor...

  • Service Advisor

    3 days ago

    Abbotsford, Canada Abbotsford Chrysler Full time

    **Do you have what it takes to join one of Canada’s Best Managed Companies?** Abbotsford Chrysler has an opening for an **experienced Service Advisor** to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from you. **About the Role** The Service...

  • Service Advisor

    7 days ago

    Abbotsford, Canada Fraserway RV Full time

    Service Advisor – RV & Automotive Backgrounds WelcomeLocation: Abbotsford Dealership, BCPosition Type: Full-Time, Regular If you’ve worked as a Service Advisor, Service Writer, or Shop Advisor in an automotive, truck, or RV service environment, this role will feel familiar—with the opportunity to work on recreational vehicles customers truly care...

  • Service Advisor

    2 weeks ago

    Abbotsford, Canada ERNIE'S GOLDEN AUTOMOTIVE LTD. Full time

    SERVICE ADVISOR POSITION- Ernie's Golden Automotive is hiring a Service Advisor to help support our growing team! First and foremost we are looking for someone to provide exceptional customer service! Duties will include: scheduling appointments; providing job quotes; dispatching jobs to mechanics; creating work orders; pricing, ordering and sourcing parts;...

  • Service Advisor

    1 week ago

    Abbotsford, Canada First Truck Centre Full time

    Position: Service Advisor Position Type: Full time Location: Abbotsford, BC Work Schedule: Monday - Friday "Our customer experience starts with you!" **What You're Passionate About**: You have a passion for creating a high quality customer experience. You are welcoming, committed and detail-oriented. If you strive to be the superhero of the service team,...

  • Service Advisor

    4 days ago

    Abbotsford, Canada Trotman Auto Group Full time

    Looking for an exciting job in Courtenay with a top employer? Join Comox Valley Toyota, part of Trotman Auto Group, recognized as one of the best places to work in Courtenay!Why Work With Us?At Comox Valley Toyota, we’re not just selling and servicing cars – we’re delivering exceptional customer experiences. As a Service Advisor, you'll be part of...

  • Junior Service Advisor

    2 weeks ago

    Abbotsford, Canada Abbotsford Chrysler Full time

    **Do you have what it takes to join one of Canada’s Best Managed Companies?** Abbotsford Chrysler has an opening for an entry level Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from you. **About the Role** The Junior Service...

  • Auto Service Advisor

    2 weeks ago

    Abbotsford, Canada The Honda Way Full time

    **Responsibilities**: - Greet customers promptly and courteously - Listen carefully to customer concerns and diagnose vehicle issues - Advise customers on necessary repairs and maintenance and provide accurate estimates for cost and time - Schedule service appointments and manage customer expectations regarding vehicle turnaround time - Monitor the progress...

  • Service Advisor

    3 days ago

    Abbotsford, Canada Peterbilt Pacific Full time

    The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs. At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We...

  • Service Advisor

    4 days ago

    Abbotsford, Canada Peterbilt Pacific Full time

    The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs. At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive...