Junior Service Advisor

6 days ago

Abbotsford, Canada Abbotsford Chrysler Full time

**Do you have what it takes to join one of Canada’s Best Managed Companies?**

Abbotsford Chrysler has an opening for an entry level Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from you.

**About the Role**

The Junior Service Advisor provides excellent customer service to all Service clients by initiating automotive services and repairs by ascertaining performance problems. The Junior Service Advisor verifies warranty and service contract coverage, develops estimates of work required, and writes repair orders and maintains records.

**Schedule**:Full-Time

**Primary Duties and Responsibilities**:

- Provide the highest level of customer service to all Service clients
- Recommend repairs and maintenance by listening to customer description of problems
- Examine service history for each customer to determine recommended maintenance and repair
- Perform multi-point inspections on all customer vehicles upon service write up process
- Compile quotes for recommended repairs and/or maintenance by utilizing MPI Software
- Verify warranty and service contract coverage by examining records and explain any provisions and exclusions to customers
- Practice a consistent and thorough follow up process to ensure customers are kept up to date on vehicle condition and status
- Prepare clear and concise repair orders and obtain approval signatures
- Enter repair orders into service database system and monitor progress
- Communicate effectively with Service Technicians to ensure all information is retrieved, documented and communicated with clients on vehicle conditions
- Additional duties as assigned by Management

**Qualifications**:

- Minimum 1 year of recent experience as a Service Advisor
- Domestic OEM Brand Dealer experience is preferred but not required
- Superior customer service skills with the desire to exceed expectations
- Outstanding attention to detail and organizational skills
- Excellent interpersonal and relationship-building skills
- Excellent written and oral communication skills with the ability to communicate fluently in English
- Valid Class 5 driver’s license with a clean driver’s abstract

**About Us**:
Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia. We have been recognized as one of **Canada’s Best Managed Companies **4 years in a row** We have also been awarded the **Canadian Automotive Industry Laureate Award for Business Innovation**.

We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

**Careers with Trotman Auto Group provide**:

- In-house training from our exclusive TAG University and TAG Leadership Academy
- Among the best pay in the automotive industry
- Great benefits for full-time employees
- Advancement within TAG
- Close-knit team and exciting environment

  • Junior Service Advisor

    2 weeks ago

    Abbotsford, Canada AutoCanada Inc. Full time

    **Full-Time Jr. Automotive Service Advisor** **Abbotsford Volkswagen** **Abbotsford, British Columbia** Looking for a positive change? Somewhere you enjoy going to work & can take pride in what you do? Join our team at Abbotsford Volkswagen! **Abbotsford **Volkswagen **is looking for a full time **Jr. **Service Advisors **to join our growing team! You...

  • Junior Parts Advisor

    2 weeks ago

    Abbotsford, Canada Abbotsford Hyundai Full time

    **Do you have what it takes to join one of Canada's Best Managed Companies?** Abbotsford Hyundai is currently seeking a Full-time Junior Parts Advisor to join their team. **About the Role**: The Junior Parts Advisor is responsible for providing excellent customer service to all Parts clients, as well as the efficient and profitable ordering, stocking and...

  • Service Advisor

    2 weeks ago

    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. The primary focus of the Service Advisor is...

  • Service Advisor

    2 weeks ago

    Abbotsford, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC** Dealership as **Service Advisor**. This is a **Full-Time, Regular** position. The primary focus of the Service Advisor is...

  • Service Advisor

    1 week ago

    Abbotsford, Canada Abbotsford Chrysler Full time

    **Do you have what it takes to join one of Canada’s Best Managed Companies?** Abbotsford Chrysler is currently seeking an experienced Automotive Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from you! **About the Role** The...

  • Service Advisor

    1 day ago

    Abbotsford, Canada Abbotsford Hyundai Full time

    **Do you have what it takes to join one of Canada’s Best Managed Companies?** Abbotsford Hyundai has an opening for an experienced Service Advisor to join their team. If you have a proven track record of success as a Service Advisor and are looking for a fun, positive team environment, we want to hear from **YOU!** **About the Role** The Service Advisor...

  • Service Advisor

    2 weeks ago

    Abbotsford, Canada Mainland Motors Full time

    Service Advisor Responsibilities: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

  • Service Advisor

    6 days ago

    Abbotsford, Canada ERNIE'S GOLDEN AUTOMOTIVE LTD. Full time

    SERVICE ADVISOR POSITION- Ernie's Golden Automotive is hiring a Service Advisor to help support our growing team! First and foremost we are looking for someone to provide exceptional customer service! Duties will include: scheduling appointments; providing job quotes; dispatching jobs to mechanics; creating work orders; pricing, ordering and sourcing parts;...

  • Service Advisor

    1 week ago

    Abbotsford, Canada Fraserway RV Full time

    Join Our Adventure as a Service Advisor! Location: Abbotsford Dealership, BCPosition Type: Full-Time, Regular  Are you passionate about RVs and providing exceptional customer service? We’re looking for a Service Advisor to join our team and be the bridge between our valued customers and top-tier RV service! What You'll Do:As a Service Advisor, you will be...

  • Service Advisor

    2 days ago

    Abbotsford, Canada First Truck Centre Full time

    Position: Service Advisor Position Type: Full time Location: Abbotsford, BC Work Schedule: Monday - Friday "Our customer experience starts with you!" **What You're Passionate About**: You have a passion for creating a high quality customer experience. You are welcoming, committed and detail-oriented. If you strive to be the superhero of the service team,...