Customer Service Representative

1 day ago


Innisfil, Canada Alcona Animal Hospital Full time

**Overview**
We are currently seeking a highly motivated and experienced Client Care Receptionist to join our team on a 9 month part-time contract.

**Duties**:

- Efficiently schedule and confirm appointments, ensuring optimal use of the veterinary team's time
- Utilize phone etiquette to handle customer calls professionally
- Maintain accurate and up-to-date records of patient information, ensuring confidentiality and compliance with privacy regulations.**Skills**
- Strong communication skills both verbally and in writing
- Familiarity with Veterinary terminology is an asset but not required
- Proficient in data entry tasks

**Job Types**: Part-time, Fixed term contract
Contract length: 9 months

Pay: $18.50-$21.00 per hour

Expected hours: 24 - 30 per week

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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