Onsite Technician

2 weeks ago

Kingston, Canada Response I.T. Full time

_**Company Description**:_

We are a leading Managed Service Provider (MSP) based in Kingston, Ontario, offering comprehensive IT solutions to small, medium, and large businesses. With a focus on delivering outstanding technology services. Our expertise lies in managing and maintaining critical IT infrastructure to keep our clients operating smoothly and securely.
- _

We are seeking a dedicated and skilled Onsite Technician to join our dynamic team. As an Onsite Technician, you will play a crucial role in providing technical support and resolving IT issues for our valued clients in the Kingston area. You will work directly with clients on-site, resolving issues and making recommendations to solve problems. This customer-facing role requires excellent communication skills and the ability to troubleshoot a wide range of technical problems.
- **Responsibilities**:_
- Visit client sites to provide on-site technical support, resolving IT issues promptly and efficiently.
- Conduct system installations, upgrades, and configurations according to client requirements.
- Diagnose and troubleshoot hardware, software, and network-related issues, providing appropriate solutions.
- Make recommendations regarding hardware or software that will benefit the client.
- Perform regular maintenance and monitoring of client systems to ensure optimal performance and security.
- Assist clients with user management, access control, and password resets.
- Collaborate with the remote support team to escalate complex issues when necessary.
- Document all interactions, troubleshooting steps, and resolutions in our ticketing system.
- Keep up to date with the latest industry trends, technologies, and best practices.
- **Qualifications**:_
- High school diploma or equivalent; relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
- Proven experience as an onsite technician or in a similar IT support role.
- Strong knowledge of the standard SMB technology stack, with a primary focus on Windows-based systems.
- Familiarity with networking concepts, including TCP/IP, DHCP, DNS, and VPN.
- Knowledge of virtualization, VMWare, and Hyper-V
- Familiarity with SonicWALL, Watchguard, Ubiquiti equipment
- Proficiency in diagnosing and resolving hardware and software issues.
- Excellent communication and interpersonal skills to effectively interact with clients.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and prioritize tasks effectively.
- Valid driver's license and reliable transportation.

**Benefits**:

- Competitive salary based on qualifications and experience.
- Paid time off and holidays.
- Professional development opportunities.
- Collaborative and inclusive work environment.

Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Benefits**:

- Company car
- On-site parking

Schedule:

- 8 hour shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kingston, ON K7K 1Z7: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • General Labourer

    2 days ago

    Kingston, Canada First Onsite Full time

    First Onsite is on a mission to gather and grow the best talent in the industry. We are the only restoration partner you will ever need! We are getting bigger and better for everyone, and we are driven by our corporate values, which challenge us and remind us that we can always do and be better. Right now, we are looking for a General Labourer. As a general...

  • Structured Cabling Technician with IT Support

    2 weeks ago

    Kingston, Canada Response I.T. Full time

    **Company Overview**: Response IT is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT services and solutions to our diverse client base. We pride ourselves on our customer-centric approach and our dedication to providing innovative and efficient IT support. We are currently seeking a skilled and motivated Structured Cabling...

  • Structured Cabling Technician

    1 week ago

    Kingston, Ontario, Canada Response I.T. Full time $50,000 - $80,000 per year

    Position Overview:The Structured Cabling Technician will be responsible for installing, maintaining, and troubleshooting structured cabling systems for our clients. Additionally, this role will include providing onsite technical support to ensure the smooth operation of their IT systems. The ideal candidate will have extensive experience with cabling and...

  • IT Field Technician

    6 days ago

    Kingston, Canada Computacenter Full time

    **Drug test & BG Check will be Required** **Need a Primary & Backup technician to train onsite with customer** **Training Timeframe (TBD) - estimated a couple of days** **Once training is complete**: Will engage for work on an as needed basis, depending on availability. Go Live scheduled for Mid March - **Scope**:_ Work may consist but is not limited to...

  • Compressor Technician

    1 week ago

    Kingston, Canada Eastern Fluid Power Full time

    The Compressor Technician is **responsible for repair and installation of the compressed air equipment including air compressors, dryers, piping** - Inspecting, analyzing, and troubleshooting systems and equipment. - Reading repair manuals and liaising with other professionals. - Running tests and interpreting results to make effective recommendations. -...

  • Temporary Tire Technician

    10 hours ago

    Kingston, Canada Kal Tire Full time

    **Temporary Tire Technician - Kingston, ON** Are you on the lookout for a company that appreciates your hands-on skills and offers you paid training & flexible hours? Look no further! At Kal Tire, we are excited to welcome Temporary Automotive **Tire Technicians** to join our team at our **630 Fortune Cr, Kingston, ON** **location. In this role you will...

  • Security Systems Technician

    2 weeks ago

    Kingston, Canada RHEA Canada Full time

    Are you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact? RHEA Canada is looking for a Security Systems Technician to augment and support our security system maintenance team in **Kingston, Ontario**. This opportunity is ideal for junior technicians looking to specialize in security...

  • Quality Assurance Technician

    5 days ago

    Kingston, Canada Epsilon Industries Full time

    Join Epsilon Industries Inc and Shape the Future of Mechanical and Electrical Systems. Are you a skilled tradesperson or labourer seeking a rewarding career opportunity? Look no further! Epsilon Industries Inc is the industry leader in designing and manufacturing highly customized packaged mechanical and electrical systems. We take pride in our commitment to...

  • Facilities Technician

    9 hours ago

    Kingston, Canada Rush Truck Centres of Canada Full time

    Reporting to the General Manager, our Facilities Technician will be responsible for the maintenance and general housekeeping of our Kingston dealership.Rush Truck Centres of Canada opens the door to the world of opportunity. We are a part of the largest network of commercial Truck dealerships in North America representing truck and trailer manufacturers. Our...

  • Security Systems Technician

    2 weeks ago

    Kingston, ON KL X, Canada RHEA Canada Full time $52,000 - $62,400 per year

    Are you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact?RHEA Canada is looking for a Security Systems Technician to augment and support our security system maintenance team in Kingston, ON. This opportunity is ideal for junior technicians looking to specialize in security systems, as well...