Admissions Coordinator

**About Us**:
Globally recognized and award-winning, Vancouver Film School is Canada’s premier entertainment arts school located in the heart of downtown Vancouver on the ancestral territories of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. Students and faculty from all over the world come to Vancouver for our 15 production-oriented programs in film, animation, video game production, VR/AR development, motion, and interactive design, programming, art/production foundation, and more. It's no doubt that Vancouver is recognized as Hollywood North, and you’ll work alongside some of the best and brightest innovators and creatives in the industry.

There is no such thing as an ordinary day when you work at Vancouver Film School. It’s a creative and fast-paced environment where you’ll be amongst the next generation of actors, filmmakers, video game developers, and creative thinkers. Our unique culture is all about celebrating the pure passion and unwavering perseverance of our students as they go through their own amazing personal journeys towards a career in the entertainment arts.

**Job Summary**:
Reporting to the Directors of Admissions and the Admissions Supervisor, the Admissions Coordinator supports Admissions Advisors in driving enrollment and guiding students from inquiry to arrival. This proactive role involves handling admissions inquiries, supporting events and promotions, and assisting incoming students. You are a self-starter with sales and phone experience, highly organized, detail-oriented, energetic, and results-driven, with excellent communication skills and the ability to track and report outcomes.

**Responsibilities**:

- Collaborate with Admissions Advisors to generate and convert qualified leads, ensuring enrollment targets are met or exceeded.
- Respond to regional inquiries promptly (within 24-48 hours) and maintain accurate records in the CRM.
- Support administrative tasks, including receptionist backup, data entry, document processing, and student file management.
- Pre-qualify prospective students and schedule appointments, ensuring they are informed and prepared.
- Follow up with leads consistently until resolved and assist with ESL testing coordination.
- Represent VFS at recruitment events and provide campus tours.
- Conduct applicant reference checks and manage post-acceptance processes, including contract generation and resolving student issues (e.g., finances, visas, housing).
- Maintain strong relationships with students through ongoing support and proactive issue resolution.
- Handle overdue charges and attempt to re-engage canceled applicants.
- Participate in Orientation Day, targeted outreach campaigns, and weekly team meetings.
- Perform additional tasks as assigned by Admissions leadership.

**Skills, Experience, and Education**:

- Degree/Diploma in Business Administration with a minimum of two years professional experience in a marketing or sales department.
- Extensive experience making and receiving phone calls.
- Solid understanding and experience in database usage, EXCEL, CRM.
- Goal-oriented with a passion to succeed.
- Excellent written and interpersonal skills with extremely good attention to detail and accuracy.
- Demonstrated organizational and time management skills.
- Demonstrated good judgment and initiative with the ability to work independently with minimum supervision.
- Highly organized team player with a flexible approach and works well under pressure.
- Ability to present a professional and positive image and maintain discretion and confidentiality.

**Who you are**:
You are an energetic and motivated professional with a passion for connecting people to life-changing opportunities. Highly organized and detail-oriented, you thrive in a fast-paced, creative environment and can balance multiple priorities with ease. You have exceptional communication skills, both over the phone and in writing, and a proven ability to build relationships and guide individuals through important decisions.

Driven by results, you combine initiative, problem-solving skills, and a team-oriented mindset to deliver outstanding support to students and colleagues alike.

**Compensation**:

- Base salary of $45,000.00 annually, plus eligibility for a performance-based bonus.
- 2 weeks vacation to start.
- Extended paid time off over winter break (approx 5-8 additional days).
- 3 personal days, 5 sick days.
- Health and medical benefits, including extended benefits.

**Everyone is Welcome Here**

Vancouver Film School celebrates the value, innovation, and ideas that a diverse team offers. VFS creates a safe and inclusive environment where differences are embraced and people come together to collaborate, create an innovation. VFS is an equal opportunity employer, and all employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic info