Intake Coordinator

3 days ago

North York, Canada SEIDEN HEALTH MANAGEMENT Full time

Seiden Health is a leader in Canada’s independent medical assessment field. For nearly four decades we have worked with the best assessors and biggest clients to provide the highest quality independent medical evaluations. Our focus on quality has resulted in consistent growth, allowing us to adapt and expand. There’s never been a better time to join or team.

**Role Overview**:
Seiden Health is looking for an intake/booking coordinator to join our insurer services team. You will process referrals from auto-mobile insurers following a protocol set out in the Statutory Accident Benefits Schedule (SABS). It is both a technical position that requires excellent time management skills, capacity to prioritize and strong attention to detail. This is a customer facing service position where you act as the primary contact and problem solver to the client. You will work with staff across all departments of the company, and external medical professionals. Your job is to get the referral into our system, book it, and make sure that the report goes out on time.

The position is well suited for a reliable self-starter with strong organizational skills and someone who is equally productive when working independently or as part of a team.

The role can be done in office, remotely, or hybrid (depending on your preference).

**Duties and Responsibilities**
- Providing front-line customer service for our clients
- Processing referral requests into our case management system
- Coordinating and booking appointments with medical professionals
- Reviewing referral documentation to ensure completeness
- Collaborating with staff and other stakeholders on quality improvement initiatives and special projects

**Qualifications**
- Experience in Intake/Referral Coordination or Documents Coordination or other IME experience
- Understanding of relevant legislation (SABS, Insurance Act)
- Excellent communication skills, both verbal and written
- Use of web based SAAS services like SmartSimple, eClaims Workflow,
- Post-secondary education is an asset.
- Salary commensurate with experience._

, Monday to Friday, 8:30am-5pm.

Pay: $40,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Do you have experience with the SABS?

Work Location: In person

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