Account Manager

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. We are looking for an accomplished SMB Account Manager with 3 or more years experience who thrives in a fast-paced environment, excels in cross-functional collaboration, and has a proven track record of success in a quota-carrying role. This is a remote opportunity within Canada and the US. **What we're looking for**: - 3 or more years of Sales experience, with at least 1 year of full-cycle sales/closing experience as an Account Executive and/or Account Management Sales. - Proven track record in a quota-carrying role, consistently meeting and exceeding targets. - Experience managing a diverse book of business with approximately 600 accounts. - Proficiency in strategic account planning, territory management, and value-based selling. - Confidence in presenting to C-suite executives and engaging in high-level discussions. - Strong negotiation skills with a track record of successful outcomes. - Ability to thrive in a fast-paced environment and actively manage your own pipeline. **What you can expect**: - ** Account Management**: - Manage a portfolio of approximately 600 accounts, ensuring high client satisfaction. - Meet and exceed renewal targets while actively identifying opportunities to increase Annual Recurring Revenue (ARR). - ** Cross Collaboration**: - Collaborate seamlessly with Customer Success Managers (CSM) and Sales Development Representatives (SDR) to optimize client engagement and identify growth opportunities. - Engage in multi-threaded relationships within client organizations to enhance overall account health. - ** Pipeline Development**: - Proactively build and manage your own pipeline, identifying and pursuing new business opportunities. - Utilize strategic account planning and territory management techniques to maximize growth potential. - ** Value-Based Selling**: - Implement value-based selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - ** Presentation and Negotiation**: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Utilize strong negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The Annual base salary for this role is between $66,000 USD and $90,000 USD and is commission eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The Annual base salary for this role is between $66,000 CAD and $90,000 CAD and is commission eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. **What we offer**: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: **Health and wellbeing** > \uD83D\uDC76 Maternity and parental leave top up programs > \uD83D\uDC5F Wellness spending account > \uD83C\uDFDD Generous PTO policy > \uD83D\uDC96 Company-wide wellness days off scheduled throughout the year > \uD83E\uDDE0 Wellness Coach membership > \uD83E\uDE7A Comprehensive health coverage **Growth and future** > \uD83D\uDCC8 Employee stock option program for all full time employees > \uD83D\uDCB8 Retirement matching program > \uD83D\uDCA1 Training budget, 1Password University access, and learning sessions > \uD83D\uDD11 Free 1Password account (and friends and f