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Dispatch and Logistics Coordinator

2 weeks ago

Kitchener, Canada Frontier Distribution Services Inc. Full time

**Join Our Team**
We are an established Canadian trucking and logistics company seeking a motivated and detail-oriented **Dispatch & Logistics Coordinator** to join our dynamic operations team. This is an excellent opportunity for someone with a strong understanding of transportation logistics, brokered freight, and cross-border procedures.

**Key Responsibilities**:

- Manage and coordinate primarily (but not limited to) inbound dispatch operations, ensuring timely and efficient truck movements.
- Source and secure loads from customers, trusted partners and load boards.
- Work with our brokerage department to source and secure carriers for customer freight.
- Accurately perform order entry and maintain shipment records in our TMS system.
- Customs processing for cross-border shipments (Canada/U.S.).
- Communicate proactively with drivers, brokers, carriers, and customers regarding shipment status and requirements.
- Troubleshoot issues and provide real-time solutions to ensure customer satisfaction.
- Maintain compliance with industry regulations and internal company procedures.

**Qualifications**:

- 2+ years of experience in trucking, freight brokerage, or logistics dispatch.
- Familiarity with cross-border customs processes (ACE, ACI, PARS, etc.).
- Excellent organizational skills and attention to detail.
- Strong communication skills—both written and verbal.
- Proficiency with transportation management systems (TMS) and MS Office.
- Ability to work under pressure in a fast-paced environment.

**What We Offer**:

- Competitive salary and health benefits package.
- Supportive and collaborative team environment.
- On-the-job training and professional development.

Pay: From $52,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call

**Experience**:

- transportation industry: 2 years (preferred)

Work Location: In person

Application deadline: 2025-05-23