Registration and Compliance Administrator

**Registration and Compliance Administrator**

The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of their earlier life cycle. We have recently been named by the province to oversee Extended Producer Responsibility (EPR) by way of regulation and are in the process of establishing a new division which will impact the recycling programs in the province of Alberta for decades to come.

We are growing and are seeking to add 2 new people to our Registration and Compliance team. If you are passionate about inspiring a future without waste, having fun, embracing change and pursuing growth we would love to hear from you.

We offer a competitive base salary commensurate with experience, an RRSP matching program and an attractive group benefit package.

We are committed to supporting diversity, equity, and inclusion initiatives in our recruitment processes and in our work environment, where every individual feels valued, respected and a sense of belonging.
- By submitting your resume and personal information to ARMA, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by ARMA to determine your suitability for employment opportunities. Successful applicants will be required to complete a criminal background check._

**Position Summary**:
The Registration and Compliance Administrator is ARMA’s frontline connection with organizations required under Regulation to participate in ARMA programs, or programs managed under contract for other jurisdictions. This position is responsible for the administration of the entire lifecycle of the administration of an organization’s obligations under Regulation.

**CORE RESPONSIBILITIES**

1. Identifies and follows up with organizations identified as potentially obligated under Regulation to assess the need to register with ARMA’s programs.

2. Follows up with organizations confirmed as obligated to be registered with program materials and instructions for registration.

5. Contacts newly registered organizations to obtain feedback on the reporting process and address inquiries, in order to minimize future reporting errors.

6. Performs detailed analysis of requests for reporting adjustments and captures relevant backup for submission to the Manager.

7. Ensures all relevant documentation is included in ARMA Connect files in preparation for the review and approval of interest waivers and write offs.

8. Ensures monthly follow-up with registered organizations who fail to submit required reporting and/or have outstanding accounts receivable balances.

9. Manages and responds to registered organization/public inquiries or concerns and escalates when required.

10. Maintains detailed record of communications with registered organizations in the required systems.

11. Manages the process for the inactivation of registered accounts when required.

12. Identifies registered organizations with potential compliance issues to support the annual compliance review selections.

13. Provides level one technical support to registered organizations for the ARMA Connect system, including password resets, contact information updates, etc. Works with the Manager, IT and other service providers to escalate issues as required.

14. Assists in onboarding and training for new hires in the department, on as needed basis.

15. Provides staff coverage and assistance with special projects of all aspects of department’s responsibilities, on an as needed basis, with the exception of compliance travel.

16. Maintains files in the central and electronic system according to organization records management policy.

17. Collaborates with other departments to ensure completeness of information as it relates to registered organizations.

18. Performs general administrative duties as required.

**Other Duties**

1. Maintains an understanding of and adheres to Alberta Recycling policies, procedures, and standards.

2. Contributes to a positive and safe culture by modeling the organizational values.

3. Performs other job-related duties and assists other team members, as required.

**EXPERIENCE AND COMPETENCIES**

1. Business administration certificate, diploma, or equivalent.

2. Equivalent combination of education and experience may be acceptable.

3. A minimum of one year in an administrative role.

5. Strong written and oral communication skills.

6. Excellent time management, decision-making and problem-solving skills.

7. Flexible and adaptable.

8. Strong interpersonal skills.

9. Detail oriented.

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Commuter benefits
- Company events
- Dental care
- Disability in