Hotel Front Desk Agent

2 weeks ago


Niagara Falls, Canada Country Inn & Suites Full time

**HOTEL FRONT DESK AGENT**

The Country Inn & Suites by Radisson is currently hiring Front Desk Agents who will provide the utmost service to our guests in a friendly, enthusiastic, professional, and timely manner in accordance with brand and guest service standards.

**Responsibilities**:

- Greet guests with a friendly and courteous welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant and outlet hours including local attractions.
- Check guests in and out efficiently
- Register guests into the computer, verifying reservation, address, and credit information.
- Confirming information regarding number of guests and room rate
- Make appropriate selection of room based on guests needs.
- Accept payment for guests’ accounts both at the time of registration and at checkout.
- Post charges to guest rooms and house accounts.
- Direct all incoming and internal calls
- Book reservations for future guests

**Qualifications**:

- A friendly and enthusiastic individual with a neat professional appearance
- Be able to multi-task and work in a fast paced environment
- written and verbal English communication skills are required
- High school diploma or equivalent require
- Ability to effectively deal with internal and external customers in a professional manner.
- may be required to work varying schedules to reflect the business needs of the hotel which includes weekends and holidays.
- A working knowledge of MS Word is required; OPERA experience is an asset.
- Previous hotel experience is an asset

**Job Types**: Full-time, Permanent

**Salary**: $17.50-$18.50 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


  • Front Desk Agent

    2 weeks ago


    Niagara Falls, Canada Falls Hotel and Inn Full time

    Overview: We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy interacting with people, we would love to...

  • Front Desk Agent

    2 weeks ago


    Niagara Falls, Canada Falls Hotel and Inn Full time

    **Overview** **Duties**: - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Handle guest inquiries and provide information about hotel services, local attractions, and amenities. - Process reservations and maintain accurate records of guest information. - Respond to phone calls promptly,...

  • Front Desk Agent

    6 days ago


    Niagara Falls, Canada Rodeway Inn Fallsview Full time

    A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and...

  • Front Desk Agent

    4 days ago


    Niagara Falls, Canada The Cannery Lofts Full time

    **SALARY RANGE**: $16.55-$19.55/hour - based on experience **EMPLOYEE BENEFITS**: Employee Discounts Free Parking Paid Time Off **JOB OVERVIEW**: A Hotel Front Desk Agent is the first point of contact for guests, and they are a key position in managing all aspects of our guest’s experience and accommodations. Hotel Front Desk Agent responsibilities...

  • Front Desk Agent

    1 week ago


    Niagara Falls, Canada TOWNPLACE SUITES Full time

    **Job Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently. - Respond to guest inquiries and provide information about hotel amenities, services, and local attractions. - Handle reservations over the phone and in person, ensuring accuracy in bookings. - Maintain...

  • Front Desk Agent

    1 week ago


    Niagara Falls, Canada The Glengate Hotel & Suites Full time

    **Overview** **Responsibilities** - Greet patients and visitors warmly as they arrive at the dental office. - Manage incoming calls using phone systems, addressing inquiries and making reservations effectively. - Maintain accurate customer records by filing documents and updating information in computerized systems. - Assist with clerical duties such as...


  • Niagara Falls, Canada Comfort Hotel Niagara Falls Full time

    **Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay** **Audit and balance reports from the day shifts** **Schedule guest wake-up calls and reservations for the following day** **Verify that all EOD work has been performed by other departments** **Respond to guest inquiries, concerns and...

  • Front Desk Agent

    2 weeks ago


    Niagara Falls, Canada Quality Hotel Fallsview Cascade Full time

    **Why Choose the Quality Hotel Fallsview Cascade?** - Working in the heart of the Niagara Falls tourist district - right across from the new casino and OLG Stage! - Opportunity to work in a high-energy and fast paced workplace where you can feel like you are part of a winning team. **Responsibilities**: - Provide a high standard of customer service by...

  • Front Desk Agent

    1 week ago


    Niagara Falls, Canada Ramada Niagara Falls Fallsview Full time

    **Job Overview** We are seeking a dedicated and professional **Front Desk Agent** to join our team. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently. The Front Desk Agent will be the first point of contact for guests and visitors, providing exceptional customer service and supporting...

  • Front Desk Agent

    4 days ago


    Niagara Falls, Canada Ramada Plaza Niagara Falls Full time

    We are seeking a friendly and professional Front Desk Agents to join our team and create memorable guest experiences for all guests. Must possess a positive and upbeat personality with a desire to deliver outstanding guest service. Responsibilities include, but are not limited to: - Check-in’s, check-out’s and handling all guest registrations - Making...