Front Desk Agent

1 week ago


Niagara Falls, Canada The Glengate Hotel & Suites Full time

**Overview**

**Responsibilities**
- Greet patients and visitors warmly as they arrive at the dental office.
- Manage incoming calls using phone systems, addressing inquiries and making reservations effectively.
- Maintain accurate customer records by filing documents and updating information in computerized systems.
- Assist with clerical duties such as typing correspondence, managing office supplies, and ensuring the front desk area is organized.
- Provide outstanding customer support by addressing customer concerns and ensuring a positive experience during their stay.
- Collaborate with housekeeping staff to coordinate the flow and maintain efficient cleaning of all the rooms and public areas.

**Experience**
- Previous experience as a in a similar front desk role is preferred.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Excellent phone etiquette and interpersonal communication skills to interact with customers and team members professionally.
- Familiarity with routine computer tasks is essential.

Join our team as a Front Desk Agent where your contributions will make a significant impact on our patients' experiences

**Job Types**: Full-time, Part-time

Pay: $17.20 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Language**:

- English (required)

Work Location: In person


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