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Hotel Front Desk Supervisor

3 weeks ago

Banff, Canada The Kenrick Hotel Full time

Work Term: Permanent
- Work Language: English
- Hours: 70 hours bi-weekly
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- **Work setting**:

- Hotel, motel, resort
- ** Tasks**:

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- ** Supervision**:

- Staff in various areas of responsibility
- ** Computer and technology knowledge**:

- MS Outlook
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- ** Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
- ** Health benefits**:

- Dental plan
- Health care plan
- ** Financial benefits**:

- Bonus
- Gratuities
- Group insurance benefits
- Night shift premium
- ** Support for newcomers and refugees**:

- Supports newcomers and/or refugees with foreign credential recognition
- ** Support for Indigenous people**:

- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations