Catering Coordinator
6 days ago
Meeting with potential customers and existing customer base to introduce and sell Kwa’lilas Catering services. Having follow-up meetings as required.
- Advising customers on appropriate menu options, sequence of service and budget alternatives.
- Preparing catering contracts for clients with a proprietary software program.
- Ordering related rental equipment, submitting staff requirements for each event and preparing floor plans, table set-ups and buffet layouts.
- Supervising and coordinating a workload of up to 10-20 employees. Ensuring employees meet Kwa’lilas Catering customer service standards.
- Supervising and participating in on-site set-up, service and tear down of events.
- Training catering workers. Following up on training to ensure an understanding of the material covered and recommending training requirements to Chef Manager.
- Ensuring the quality of service and product is up to department standards. Acting with production or service and making recommendations as required.
- Suggesting menu alternatives ongoing basis.
- Assisting in the sales and marketing efforts for banquets and catering services.
- Participating in related day to day office administrative duties, including but not limited to answering telephones, record keeping, filing, performing basic calculations, typing correspondence and inventory.
- Promoting catering products, services and specials via brochures, point-of-sale materials, websites, and posters on desktop publishing programs. Circulating advertising materials and coordinating promotional mail outs to customer base as required.
- Arranging feedback from clients on events and following up on customer complaints and concerns.
- Contacting employees for coverage of last-minute vacancies of shifts.
- Monitoring and ensuring safety standards are always adhered to.
- Relief of Kwa’lilas food service workers and office staff as required.
- Performing other related tasks.
**Qualifications**:
- High School graduation and Food Safe Level 1 Certificate.
- Food Service Management course.
- Serving It Right required.
- Two years’ experience in a catering sales/coordinator-related position from a hotel banquet or convention facility.
- Effective oral and written communication, organizational abilities, supervisory skills, presentation techniques and interpersonal skills.
- Ability to work independently, sell and market a product line, coordinate various projects and meet deadlines
- Must be able to work flexible hours.
**Physical Requirements**:
- Must be able to lift and carry up to 50 lbs.
- Must be able to talk, listen and speak clearly on the telephone
**Job Type**: Full-time
**Work Location**: In person
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