Front of House Manager

1 week ago

Port Elgin, Canada Chucks Roadhouse Bar and Grill Full time

**Job Overview**

**Responsibilities**
- Lead and supervise front-of-house team members, including servers, hosts, and bartenders, ensuring excellent customer service delivery.
- Oversee daily restaurant operations, including shift management, scheduling, and staff training to maintain high standards of service.
- Manage customer relations by addressing inquiries, resolving complaints promptly, and ensuring guest satisfaction.
- Coordinate with kitchen management to ensure smooth food production and timely service.
- Handle cash transactions accurately using POS systems ; oversee cash handling procedures.
- Monitor inventory control processes to ensure proper stock levels of supplies, beverages, and food items.
- Conduct staff interviews, assist with hiring decisions, and participate in ongoing training & development initiatives.
- Enforce food safety standards and compliance with health regulations to maintain a safe dining environment.
- Assist with budgeting, cost control, and overall food & beverage management to optimize operational efficiency.

**Skills**
- Proven experience in restaurant management or food service management roles with supervising responsibilities.
- Strong leadership skills with the ability to train & develop staff effectively.
- Excellent customer service skills with a focus on hospitality excellence.
- Proficiency in POS systems including Aloha POS and Micros POS; cash handling expertise.
- Knowledge of food preparation, kitchen operations, and food safety standards.
- Experience managing inventory control and budgeting within the food industry.
- Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.
- Exceptional communication skills for interviewing staff and coordinating team efforts.
- Background in casual dining or fine dining environments; hotel or catering experience is a plus.
- Leadership qualities with the ability to motivate teams and foster a positive work environment.

**Job Types**: Full-time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 30 - 42 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

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