Administrative/technical Support Assistant

1 week ago

Winnipeg, Canada Canada Life Assurance Company Full time

**Job Description**:
Health & Dental Claim Solutions is looking for an Administrative/Technical Support Assistant.

The Administrative/Technical Support Assistant will use their attention to detail, organizational, and time management skills to run operational jobs that supports various organizational departments. The role is primarily responsible for running reports and is a System Access Request Coordinator.

**What you will do**

**Reports**
- Produce daily reports for external and internal clients. The report includes deductible reports, lifetime maximum, purged history, and history for new insurance carriers.
- Produce claims information requested by legal offices for motor vehicle accidents.
- Schedule jobs and create schedulers daily.

**Data Transfer**
- Transfer history data profiles to various systems such as Mainframe (BEN) and Tandem.
- Reconcile error reports related to PDD drugs.
- Update files to ensure correct information is printed on external documentation produced by the claim payment system.

**System Access Request Coordinator**
- Submit request to get access or terminate access for group health team members.
- Ensure requests are fulfilled in a timely manner.
- Troubleshoot and problem solve access issues with business partners and Service Management team.

**What you will bring**
- ** **Completion of high school or equivalent.
- Experience with Microsoft Office Suite.
- Experience with Mainframe (BEN), TSO, and TOCS is an asset.
- Well-developed organizational and time-management skills with the ability to handle multiple tasks with multiple deadlines.
- Strong verbal and written communication skills.
- Strong analytical, troubleshooting, and problem-solving skills.

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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