Records and Academic Support Clerk

Position Information

**Position Title**
- Records and Academic Support Clerk

**Department/Unit**
- Registrar's Office

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S127-25

**Employee Group**
- NSGEU Local 77

**Position Type**
- Term

**Duration of Contract (if applicable)**
- 1 year

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1.0

**Salary**
- $27.37 - $34.66 ($46,261 - $58,567 per annum, 32.5 hours per week)

**Classification**
- C6

**Provisional Statement**

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- The Registrar’s Office (RO) is a large, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Assistant Registrar, Convocation and Special Projects, the Records and Academic Support Clerk is responsible for the administration and clerical support of the process and procedures required for accurate and efficient student records and academic support management.

**Key Responsibilities**
- Maintain and update student records, including handling grade changes and grade entry, course adjustments, academic integrity cases, and academic and graduation standing.
- Support parchment production and convocation by producing and quality checking parchments including replacement parchments, support ceremonies, and manage post-ceremony tasks.
- Process and maintain student records, including, but not limited to degree verifications, graduation eligibility assessments, and academic history.
- Complete IRCC immigration reports, support academic calendar submissions, and run Banner reports.

**Note**
- The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

**Required Qualifications**
- Business/Administrative Professional diploma with minimum 3-5 years’ related work experience (or equivalent combination of training and experience).
- Proficient communication, interpersonal, organization and time management skills.
- Ability to work independently with close attention to detail and accuracy.
- Proven ability to author clear, organized documentation.

**Assets**
- Experience in Banner Production, or a related system.
- Experience in a Registrar’s Office.

**Job Competencies**
- Self-Awareness & Professionalism
- Respect & Inclusion
- Knowledge & Thinking Skills
- Communication
- Service

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

**Application Consideration**

**Diversity Statement**

Posting Detail Information

**Number of Vacancies**
- 1

**Open Date**
- 06/23/2025

**Close Date**
- 06/30/2025

**Open Until Filled**
- No

**Special Instructions to Applicant**

**Quick Link for Direct Access to Posting