Estimator/administrator

2 days ago

Mississauga, Canada Bramgate Volkswagen Full time

Bramgate Collision Centre is affiliated with Bramgate Pre-Owned Centre, Audi of Mississauga, Audi Brampton and Bramgate Volkswagen. Our newly remodeled Collision Centre is a state-of-the-art facility with modern equipment and tools and was recently updated to meet Audi and VW Certification. In addition, we are direct partners with several major Insurance companies. We have an opening for a full-time Estimator-Administrator. _
- Our commitment is to exceed our clients’ auto body repair expectations. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand. _

Position Summary:
The Automotive Body Shop Estimator/Administrator is the primary point of contact with customers requiring estimates for vehicle repairs. The Estimator is responsible for estimating parts and labour requirements and costs for repairs. The incumbent examines the extent of damages on vehicles and provides estimates to customers while ensuring superior customer service, Easy, Efficient and Enjoyable experiences are provided and maintained at all times.

We offer:

- State-of-the-art facility.
- Outstanding leadership and support.
- Professional training and processes.
- Large customer base.
- Collegial work environment.
- Benefit package includes life, dental, medical, Pension Plan, etc.
- Career advancement opportunities.

**Duties**:

- Provide exceptional customer service via person and telephone contact.
- Coordinate and book customer appointments for Collision Center estimates and repairs.
- Facilitate towing and storage transactions.
- Perform estimate for Collision and Paint repair for all brands of vehicles. Knowledge of Mitchell and/or Audatex Estimating is required.
- Follow up with Insurance companies for claim related correspondence.
- Responsible for parts ordering and sublet repair tasks.
- Assist with workshop flow and estimated cycle time for completion of repairs.
- Follow up with customer or Insurance partners for additional repairs.
- Maintain accurate documentation and obtain customer signatures as required.
- Oversee final repairs for appearance and quality of work.
- Close out transactions and final invoicing.
- Any other duties as required.

Education, Skills and Experiences:
This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level

**Requirements**:

- Completion of a motor vehicle body repair apprenticeship program or a combination of over 3 years of work experience in the motor vehicle body repair trade.
- 3 years of experience in automotive body shop estimating.
- Possess a valid driver's license.
- Ability to work independently in a busy environment.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to effectively communicate both verbally and in writing.
- Able to work well under pressure. Positive team attitude.
- Strong attention to detail.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Knowledge of computer programs, MS Office, etc.
- We thank all applicants. Only those selected will be contacted. _

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