Systems Support Analyst

3 days ago

Barrie, Canada TNR Industrial Doors Inc. Full time

Here we GROW again and with growth, comes new opportunity TNR Doors is now looking to add a **Systems Support Analyst **to its team.

This is a full-time on-site position at our facility located in Barrie, Ontario.

**Major Responsibilities/Activities**:

- Test interfaces, upgrades, changes, and enhancements to existing SAP systems.
- Monitor the system and perform issue corrections to proactively address problems and ensure manufacturing and sales optimum performance within the system.
- Train end-users in the proper use of SAP, WMS, and other related/integrated systems.
- Document changes in business processes and communicates to the core team.
- Develop and initiate production-planning schedules and job files.
- Ensure availability of materials before work-order is released.
- Implement/maintain an accurate schedule using SAP or other ERP systems.
- Identify and resolve inventory discrepancies, manage, and maintain a cycle counting process program.
- Provide support to the shop floor personnel and operations as required, while also working hand-in-hand with production supervisors.
- Coordination of material availability by working with the Purchasing Department to ensure that all necessary materials are available to support production demands.
- Proactively communicate across the organization scheduling issues and opportunities to ensure deliveries are met and facility objectives are achieved.
- Lead IT Application project implementation efforts at the local level.

**Minimum Requirements**:

- Associate’s or Bachelor’s degree preferred, or one to five years of ERP experience (SAP highly desired) and/or training in the field; or equivalent combination of education and experience.
- Previous manufacturing experience is highly valued.
- Knowledge of the Order-To-Cash process considered an asset.
- Have the ability to work flexible hours when required to complete necessary job assignments.
- Able to obtain necessary Visas for travel, if required
- Able to perform business analyses and system troubleshooting is required

**Essential Mental Functions**:

- Must exhibit strong leadership skills as well as possess excellent oral and written communication skills in English. Able to work in an ambiguous and ever-changing environment.
- Be able to learn and train through online courses, self-study, on-the-job, and self-study.
- Must be able to manage multiple tasks and priorities, and easily adapt to changing situations.
- Able to think outside the box and be able to not only follow directions but accept ownership of problems and issues to quickly and permanently correct.

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Systems Support: 3 years (required)
- manufacturing: 1 year (preferred)

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