CRM Operations Manager

2 days ago

Remote, Canada BAM Strategy Full time

**OVERVIEW**

We are seeking a skilled CRM Operations Manager with a focus on multi-platform expertise, like Salesforce Marketing Cloud, Microsoft Dynamics 365 or Eloqua. This role involves overseeing various CRM campaigns for our diverse client base. As a key member of our team, you'll report directly to the CRM & Strategy Director and will bring substantial experience with both platforms. This is an opportunity to be an integral part of a growing team, contributing to the development and success of new initiatives and services.

**WHAT YOU WILL DO**
- Utilize SQL for audience data segmentation, campaign testing, and deployments, alongside conducting ad-hoc analysis and debugging.
- Monitor and analyze key metrics, understanding performance drivers, and recommend strategies and tactics in response.
- Foster operational excellence, process efficiency, and team morale to standardize and harmonize workflows across various accounts.
- Collaborate in the development of customer segmentation strategies and provide campaign performance insights to senior leadership.
- Promote the use of Salesforce Marketing Cloud and Microsoft Dynamics 365 within the agency, providing expert guidance, oversight, and training to the Client Services team.

**WHAT YOU WILL BRING**
- 4+ years of experience in developing and executing CRM campaigns, with a focus on both Salesforce Marketing Cloud and Microsoft Dynamics 365.
- Proficiency in SQL, AMPscript, and familiarity with HTML.
- Marketing Cloud or Microsoft Dynamics 365 Certifications are a plus.
- Strong background in marketing analytics, data analysis, reporting, or consumer insights.

**KEY SKILLS**
- Adaptability and ability to thrive in a fast-paced environment.
- Proven project management skills and experience with marketing automation platforms in a high-tech environment.
- Data-driven approach with an eye for detail and optimization.
- Exceptional organizational skills and the ability to work independently to meet deadlines.

  • CRM Developer

    2 weeks ago

    Remote, Canada Tripleview Technologies Full time

    CRM DeveloperCompany OverviewAt Tripleview Technologies (TVT), we acquire, innovate, and grow technology companies serving the public sector. Our portfolio organizations deliver specialized software solutions to local governments, supporting mission-critical operations that strengthen communities. With a loyal nationwide customer base and a comprehensive...

  • Senior CRM and Lifecycle Marketing Manager

    7 days ago

    Remote, Canada Willful Full time

    Willful makes estate planning simple, affordable, and accessible for Canadians. Since 2017, more than 400,000 people have trusted us with their estate planning journey.Estate planning involves important, often emotional decisions, which means how and when we communicate with customers really matters. Lifecycle marketing at Willful supports customers through...

  • CRM Support Specialist

    7 days ago

    Remote, Canada Oomple Full time

    **About us** Oomple is the leading global marketplace empowering the next generation of on-demand professionals connecting them directly to companies looking for an agile workforce. While providing professionals with the tools and community they require to thrive. Our platform is changing the way companies find, match and manage skilled professionals —...

  • Researcher, Operations Management

    1 week ago

    Remote, Canada 5R Enabler Designs and Operations Inc Full time

    **About 5REDO** 5R Enabler Designs and Operations Inc. (5REDO) is a circular economy innovation and consulting firm focused on developing novel solutions and offering technical support toward improving circularity and environmental sustainability within different industry sectors. 5REDO strives to act as a catalyst for continuous improvement in the...

  • Sales Executive, Sylogistmission CRM

    2 days ago

    Remote, Canada Sylogist Full time

    **Company Overview**: At Sylogist, we are purpose-driven to "empower the good our customers do." **Position Overview**: We're looking for a Sales Executive, SylogistMission CRM to join our team! The Sales Executive for SylogistMission CRM will forge and sustain key relationships with potential customers and partners, focusing on nonprofit fundraising and...

  • Manager, Revenue Operations

    5 days ago

    Remote, Canada Commonwealth Retirement Advisors Full time

    Location: CanadaThis role is open to candidates based anywhere in Canada. While we are considering applicants from across the country, we have a strong preference for candidates located within the Greater Toronto Area (GTA) to support periodic in-office collaboration. About Common WealthCommon Wealth is Canada's fastest growing group retirement provider....

  • Business Analyst

    2 weeks ago

    Remote, Canada Etobicoke Humane Society Full time

    **About Etobicoke Humane Society** - **Position Overview**:_ The CRM and Data Business Analyst is a member of the Finance team working within the Fundraising team. The incumbent will be data literate and can support fundraising and financing activities from an analytical, data and system perspective. - **Duties & Responsibilities**:_ - Familiar with CRM...

  • B2B High End Appointment Closer + CRM Manager

    4 hours ago

    Remote, Canada hmijewelry Full time

    Job OverviewCore ResponsibilitiesB2B Jewelry Trade Show Appointment , Great at Marketing and Closing an AppointmentWork from HomeOutreach to retailers 4–6 weeks before each showBooks appointments for:BoothPrivate viewingsHotel meetingsManages CRM tagging:A buyersB buyersDead accountsKPIsAppointments booked per showShow attendance %Conversion to ordersJob...

  • CRM Dynamics Migration Professional

    1 week ago

    Remote, Canada Maplesoft Group Full time

    Maplesoft Group is currently seeking a CRM Dynamics Migration Professional for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: processes, IT Security products, safeguards and best practices, and the IT Security risk mitigation strategies; 2. Identify threats to, and...

  • Sales Operations Specialist

    1 week ago

    Remote, Canada TaxDome Full time

    **Sales Operations Specialist** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. **About the team**: - We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology...