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Business Data Analyst

2 weeks ago

Ottawa, Canada Docebo Full time

Hey you \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the **Docebo Heart**. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. \uD83D\uDC99

Are you ready to be a part of the learning revolution? \uD83D\uDE80

**About This Opportunity**:
As a **Business Data Analyst** you will be in a high visibility role with interactions across various levels of CX Management including at times, members of senior leadership. Analytical ingenuity and leadership, coupled with demonstrated cross-functional partnership, are critical skills for this role. You should be proficient in backend data pulls to construct and present complex analytical findings in a clear, concise, and decision-impacting manner.

**Responsibilities**:

- Work closely with management to identify, prioritize and execute plans to improve the efficiency of metrics and reporting
- Translate needs of customers into reporting solutions, with mínimal guidance from manager
- Execute on high profile analysis and deliver data stories across business groups
- Develop and maintain Operational Dashboards and standard monthly and on demand reporting packages, sourced from internal CRM Tools
- Presents accurate and meaningful performance metrics to senior leadership and provides strategic recommendations

**Requirements**:

- 4+ years of experience in Data Analytics or equivalent relevant experience
- You have strong Excel skills, including data cleanup, organization and complex formulas
- Developing engaging presentation decks on business data and analysis output
- Previous Tableau or Domo BI tool experience
- Strong attention to Detail/Process with strategic thinking and planning skills
- Experience developing front end reporting that interface with (back-end) databases is preferred
- Excellent interpersonal skills including strong listening, written and verbal communication, with ability to clearly and professionally communicate with others
- 1+ year experience in SaaS

**Preferred Requirements**:

- Interest in growing your technical skills
- Previous experience working with data in Salesforce, Zendesk and Totango systems

**Benefits & Perks** \uD83D\uDE0D
- Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you
- Employee Share Purchase Plan
- Career progression/internal mobility opportunities
- Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
- WeWork partnership and “Work from Anywhere” program

**Hybrid Office Model \uD83C\uDFE2**

**About Docebo** \uD83D\uDC99

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.