Administrative Support

3 days ago

Thornhill, Canada Shouldice Hospital Full time

As an Administrative Support professional, you will be essential in providing customer service to our patients. Reporting to the Front Office Supervisor, your primary responsibilities are customer support and maintaining an efficient and organized work environment and delivering outstanding administrative services. The hours of work are Saturday through Wednesday, 8:30 am-4:00 pm with Thursday and Friday off.
- Manages the hospital’s foyer and waiting room areas. Greets and directs all visitors.
- Answer and appropriately route all incoming calls. Provide general information and respond to routine inquiries about the hospital.
- Call patients for confirmation of scheduled appointments, ask screening questions and check for receipt of test results. Enter this information in Sherman.
- Greets each incoming patient to obtain insurance coverage to confirm addresses and to inform patient of cost.
- Checks patient’s Statement of Accounts upon discharge and provides required forms.
- Prepares and delivers invoices to rooms in preparation for patient discharges.
- If required, adjusts patient’s billing, according to changes.
- Processes request for operative notes to be sent to patient’s physician.
- Addresses patient inquiries regarding invoicing.
- Balances all credit card and debit card transactions.
- Obtains credit card details from each patient upon their admission.
- Balances cash box daily.
- Performs related duties as assigned.

**Job Types**: Full-time, Permanent

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Thornhill, ON L3T 4A3: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Front desk: 3 years (required)
- Administrative experience: 3 years (required)

**Language**:

- English (required)

Work Location: In person

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