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Reservation & Ticketing Agent -remote Position
3 weeks ago
**Reservation Travel Agent - Remote Position**
We are looking for experienced Leisure Travel Consultants who are confident they will provide Merit Loyalty customers with outstanding customer service in a fast-paced call center environment, for all travel-related inquiries including the planning/booking of their travel requirements. If you are an enthusiastic sales-oriented team player, this is the career for you We offer an open ended, competitive sales incentive.
**DUTIES & RESPONSIBILITIES**:
- Plan itineraries; arrange accommodations, airline, cruise, packages, car rentals and other travel related services for clients
- Converse with clients to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
- Stay educated on airline rules, regulations and current affairs
- Advise clients about passports, visas, foreign currency, travel insurance, excursions in resorts, etc.
**Qualifications & REQUIRED Experience**:
- Minimum 1-year Travel Consultant sales experience
- Fluent in French/English is considered an asset*
- Excellent customer service skills, especially phone etiquette
- Strong domestic, trans border, and international travel knowledge
- Past experience in a travel call center or leisure travel office
- Travel systems experience required (AMADEUS) an asset*
**WORKING CONDITIONS**:
- Office/Remote Work Available (appropriate internet connection is required)
- Current Hours of Operation:
- Monday-Friday 8:00a.m. - 8:00p.m. & Saturday 10:00a.m. - 6:00p.m.
- Mandatory Rotating Schedule including evenings and weekends required
**WE ARE A CUSTOMER ORIENTED COMPANY WHO OFFERS**:
- Competitive remuneration and employee benefit package
- Genuine opportunities to develop yourself, professionally and personally
- A distinctive working environment that puts team members first
If you are looking for an opportunity to **_reach your FULL potential_** in the travel industry, APPLY TODAY and see why we’re different.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
- Work from home
Schedule:
- 8 hour shift
**Experience**:
- Travel Industry: 3 years (preferred)
- Reservation and travel booking: 3 years (preferred)
- Amadeus: 3 years (preferred)
- Sabre: 3 years (preferred)
**Language**:
- French (preferred)
- English (preferred)
Licence/Certification:
- TICO/OPC (preferred)