Collections Specialist
2 weeks ago
The Collections Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures. **Responsibilities**: - Carry out collections management to the client portfolio with outstanding balance in order to regularize the client's debt and mitigate the risk from old credit´s - Offer the client all the information of their credit and debt via telephone, in order to make effective collection management maintaining the quality standards required - Update the data of unlocatable customers in arrears, through the CACS system, verifying their information and data history; with the purpose of locating them and being able to carry out collection management. - Orient the client according to their requirements and needs to other areas: Customer Services, retention, Citiphone. - Comply with the strategies designed for Front End - Contribute to the monthly productivity standards of the Business. - Comply with monthly efficiency goals in buckets - Identify inconsistencies in the Collections systems that affect the products of the clients. - Offer Negotiation strategies, according to the client's specific situation or route the case to Remedial, or supervisor to offer the client alternative payment according to their condition - Actively participate in the fulfillment of our Shared Responsibilities **Qualifications**: - 2-4 years of experience in the Collection area - Work under pressure, negotiation, ease of speech, leadership adaptability - Ability to adjust quickly to changes and reprioritization in the market, client needs or organizational issues while remaining focused **Education**: - High School diploma or equivalent Must be Bilingual - Fluent in French and English Schedule: 9:00am - 5:00pm est Monday - Friday**Job Family Group**: Operations - Collections Default - **Job Family**: Core Collections - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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collection specialist
4 weeks ago
mississauga, Canada Randstad Full timeRandstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for...
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collections specialist
2 weeks ago
mississauga, Canada Randstad Full timeWe are looking for an experienced Collections Specialist to join an exciting team located in Mississauga. Position: Collections ClerkLocation: MississaugaType: ContractDuration: 3 months contract, potential to extend or convert to permanent Do you have the ability to do high-volume outbound calls? Do you have experience calling other businesses to collect...
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Credit and Collections Specialist
5 days ago
Mississauga, Canada Pivotal HR Full timeCredit and Collections Specialist Our client a leader in their industry is currently searching for a Credit and Collections Specialist. This is an onsite role located in Mississauga. This position will be collaborating with the Sales, Finance, and Operations teams, the Credit & Collections Specialist is responsible for overseeing credit risk,...
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Credit and Collections Specialist
4 days ago
Mississauga, Canada MarketinGROW Full timeWe are seeking an experienced Bilingual (French and English) Credit and Collections Specialist based in Mississauga! The Collection Analyst is responsible for maintaining a large volume portfolio, which includes managing, identifying & resolving discrepancies, along with maintaining an acceptable payment pattern and relationship with clients. The Credit and...
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Collection Specialist
7 hours ago
Mississauga, Canada Randstad Canada Full timeRandstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for...
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Collections Specialist
7 days ago
Mississauga, Canada ergoCentric Seating Systems Full time**About** ergoCentric Inc. was founded in 1990. Our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments. Today, ergoCentric offers a comprehensive portfolio of ergonomic...
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Collections Specialist
6 days ago
Mississauga, Canada Cardinal Couriers Ltd. Full timeAs a Collections Specialist, you will be responsible for dealing with collection problems, maintaining and updating client records on the company’s system, reviewing and monitoring all sales ledgers, working collaboratively with the Credit Manager and Finance team members. **Primary Responsibilities & Duties** - Make and receive collections calls to...
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Collections Specialist
2 weeks ago
Mississauga, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of** **North America’s Most Engaged Workplaces, we want the best to join our team. Our **National Contact Center** is the heartbeat of goeasy Ltd! We support over 400 locations across Canada in helping our customers achieve their...
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Collections Specialist
3 days ago
Mississauga, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of** **North America’s Most Engaged Workplaces, we want the best to join our team. Our **National Contact Center** is the heartbeat of goeasy Ltd! We support over 400 locations across Canada in helping our customers achieve their...
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Bilingual Collections Specialist
1 day ago
Mississauga, Canada Cardinal Couriers Full timeCARDINAL COURIERS is a leading service provider of overnight unattended pick-up before 8:00 a.m. delivery, late pickup and Saturday delivery services in Ontario and Quebec. When expertise and speed matters, early delivery can save significant production and supply chain costs. We know our strength is in our people and our success is dependent on the quality,...
