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Field Sales Specialist

3 weeks ago

Montréal, Canada NGK Spark Plugs Canada Ltd. Full time

**Language requirment**: French Mandatory

**Essential Duties**:

- Represent NGK/NTK at the tactical field level, within the jobber store and ASP community in assigned territory
- Discuss, follow and implement the strategic Account Plan at the store level
- Perform face to face engagements with jobber store managers and/or owners to achieve minimum engagement numbers per month, as directed by NSM.
- Responsible for the rollout of new products and to create, coordinate and implement the ‘pull-through’ demand for new & existing lines with each jobber within your assigned territory
- Fulfill the store level activities as identified [where applicable] within the Key Account Specialist’s ‘Strategic Account Plan’.
- Report all meetings/learnings and tasks on the CRM, and create follow up tasks
- Gather market data, competitive intelligence and/or other feedback. Report findings in the CRM against the customer record and notify [or tag] the Key Account Specialist of any issues/actions requiring interaction with the customer’s Head Office.
- Promote and sign up [with store sales persons and/or independently], Automotive Service Providers [ASP] to the Tech Squad platform and meet minimum monthly sign up targets as directed by NSM
- Create and arrange training with each jobber/group’s counter persons on NGK/NTK products to ensure their knowledge is current and they are capable of promoting NGK/NTK products to the [ASP].
- Process warranty claims, organize tech clinics, review jobber store’s business activities and sales results.
- Review and update the inventories of jobber stores within your territory; this includes labeling shelves/bins with NGK/NTK products and adding new part numbers to the inventory shelves.
- Assist customers in matching inventory with marketplace by utilizing Parts Popularity reports, customer sales history and other associated data.
- Participate in monthly account reviews/updates with the relevant Key Account specialist
- Provide technical knowledge to customers when needed.
- Notify Jobbers when new products or product lines are launched.
- Participate in customer events including trade shows, open houses, training meetings or golf events within your given territory as directed by NSM or Key Account specialist
- Complete all other reports and other associated paperwork as directed (i.e. call reports, monthly sales reports, etc.)

**Academic Skills/Knowledge/Experience**:

- Bachelor’s Degree, Automotive trade degree, or minimum 3 years’ experience in working with automotive repair shops, jobbers, WD’s and Retailers or automotive knowledge
- Strong proficiency in communicating in writing and verbally using the English Language
- Ability to communicate at an expert level in the French language, in geographical areas in which the language is prevalent; French language skill preferred in other geographic areas
- Ability to perform business math functions
- Strong organizational and planning skills with the intent to manage auto parts store and ASP customers within a given territory
- Moderate understanding of product promotion, inventory management and training concepts.
- Ability to understand basic business concepts to provide enhanced customer service
- Excellent communication and interpersonal skills
- Effective time management and problem solving skills
- Proven ability to work with a team to accomplish objectives, with a strong track record of working independently and taking initiative
- Proficiency in MS Office suite of products
- Possesses a valid driver’s license and has ability to travel commercially.

**Physical Requirements**:

- Ability to travel 60%
- Ability to drive a car
- Ability to lift 40 pounds

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- Paid time off
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: On the road