Workforce Operations

Career Category

Human Resources

**Job Description**:
HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Workforce Operations & Workday Reporting Manager

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will supervise the work done by the team members involving complex transactions, reporting and audits of worker data in the Human Resources (HR) system, Workday. The Workforce Operations & Reporting Manager will focus on innovation and continuous improvement and collaborate cross-functionally to analyze and optimize HR system and process functionality. Additionally, the manager understands how data flows to critical downstream systems (benefits, finance, etc.) and helps to mitigate risk when changes are made in the Workday system to these other systems.

**Responsibilities**:

- Leads the workforce administration team members in their operational daily responsibilities through yearly performance management via coaching/feedback, 1:1’s and quality of work.
- Leads the reporting workstream in output of reports from Visier, Tableau, Workday, SAS and other reporting platforms.
- Develops succession plans for each team member and cross trains to ensure coverage
- Deliver monthly metrics for reporting output to management
- Monitors effectiveness and quality of the workforce administration run activities and resource allocation needs.
- Provides direction of security and data auditing activities as well as reporting for Workday to ensure data integrity and compliance is met.
- Oversee execution of successful use of Enterprise Interface Building templates via team members for partner and business needs.
- Staff development through identification of performance strengths and needs through quality program initiatives and metrics/KPIs.
- Actively involved in the collection of system improvements/enhancements to raise requests for change.
- Coordinate system testing or requirements building to produce effective and sustainable system solutions.
- Develop and maintain Workforce Administration training curriculum and enhance system specific training for all new hires of HR Connect.
- Handle partner concerns from the business and other collaborators to solution and root cause issues to increase satisfaction and best in class service delivery.
- Managing relationships with global counterparts to ensure global consistency and consideration for system initiatives, changes and enhancements.
- Partnering with cross functional teams to improve process and procedures related to the workforce administration activities.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek possesses these qualifications.

Basic Qualifications:
Doctorate degree

Or

Master’s degree and 3 years of HR Operations/Reporting experience

Or

Bachelor’s degree and 5 years of HR Operations/Reporting experience

Or

Associate’s degree and 10 years of HR Operations/Reporting experience

Or

High school diploma / GED and 12 years of HR Operations/Reporting experience

And

Previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications:

- Strong Workday report writing and calculated fields experience
- Previous experience working with Visier, SAS, Tableau, Workday or other reporting systems
- Hands on experience in creating EIBs, mass reorgs, Workday security administration, mass actions within Workday
- Ability to multi-task and shift priorities as need
- Strong communication skillset
- Previous managerial experience managing both technical and functional teams day to day work activities

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
- Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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