Vp of Workforce Solutions

2 weeks ago


Toronto, Canada Procom Full time

We are seeking an experienced and visionary leader to join our executive team as the Vice President of Workforce Solutions. This newly created position will play a pivotal role in shaping the future of Procom’s Workforce Solutions division, which provides EOR/AOR (Employment of Record/ Agent of Record) services to large enterprises globally. If you are a dynamic leader with a passion for innovation and a track record of driving business growth, we want to hear from you. Join us in revolutionizing the workforce management solutions industry and shaping the future of work.

As the Vice President of Workforce Solutions, you'll have the opportunity to lead and transform our division delivering services to workers and enterprise customers across North America with full P&L responsibility.

You will be a key member of the Senior Leadership Team, driving innovation, operational excellence, and growth. In this role, you will:

- Lead, motivate, and inspire a dynamic team of 10-12 employees
- Influence short-term and long-term business strategies, shaping the future of Procom’s Workforce Solutions division

**Responsibilities**:

- Lead the Workforce Solutions division, including all aspects of people management, including recruitment, development, and performance evaluation
- Responsible for strategy development and execution across the Workforce Solutions division
- Establish and execute a robust sales strategy to drive growth and market expansion
- Develop and implement an efficient operations model to enhance service delivery and profitability
- Negotiate and manage contracts, SLAs and risk management for large enterprise programs
- Oversee all aspects of the Workforce Solutions division and work closely with partner functions, including finance, operations, sales, and customer relations
- Foster a culture of accountability, autonomy, performance and continuous improvement, aligned with the Company’s CREDO values
- Collaborate with other executive team members to align the division's strategy with overall company goals

**Minimum Requirements**:

- Proven experience in a people leadership capacity, with accountability for coaching and managing teams
- Strong track record of developing and implementing successful business strategies
- Experience working and influencing at the C-level, both for internal and customer relationships
- Experience in P&L management for a large-scale operation
- Demonstrated ability to drive sales growth and expand market presence
- An undergraduate degree in Business or a related field is preferred; equivalent work experience will also be considered; an MBA or equivalent advanced degree is preferred
- Proven ability to translate business goals into well-defined performance plans for the team and actively manage progress on the goals throughout the performance year
- Proven ability to establish effective and collaborative relationships across the company that drive team alignment and execute strategic operations
- Utilizes exceptional verbal and written communication and presentation skills when interacting with others
- Willingness to travel quarterly for customer or internal meetings

**Nice to Haves**:

- Leadership experience within a business process outsourcing or managed services program, including program design, sales and operations responsibilities
- Strong background in workforce management, EOR/AOR, or related industries
- Strategic thinker with results-oriented mindset, analytical capabilities and a passion for driving growth and revenue
- Proven negotiation and relationship-building skills, with the ability to influence and collaborate effectively at all levels of the organization
- Deep understanding of North American workforce trends and regulations
- Knowledge of human capital tax and compliance issues, as related to global or domestic employment laws, tax regulations and worker classification issues

**Qualifications**

Strong background in workforce management and/or EOR/AOR: 3 - 5 years (Desired)



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