Current jobs related to Workforce Planner - Toronto - The Portfolio Group
-
Workforce Planner
2 weeks ago
Toronto, Ontario, Canada The Portfolio Group Full timePosition:Workforce PlannerLocation:Fully on-site Monday-Friday in Downtown Toronto near Union StationCompensation:$70,000-$80,000 + perks (3 weeks of vacation, with increases after 2 and 5 years of service, employer-paid benefits, pension plan, team social events)Type:Full time PermanentOverview:We're looking for a highly analytical and detail-focused...
-
Toronto, Canada The Portfolio Group Full timeA Human Resources Services firm in Toronto is seeking a highly analytical Workforce Planner to optimize staffing levels and enhance service delivery. This mid-senior level role requires at least 3 years of relevant experience, strong proficiency in Excel, and familiarity with data visualization tools. The position offers a salary range of CA$70,000 -...
-
Scene Planner
6 days ago
Toronto, Canada Brown Bag Films Full time**Vacancy Name** - Scene Planner **Function** - Production **Office Location** - Toronto **Business** - Brown Bag **Type of Position** - Full-time Contract - At Brown Bag Films, our motto is simple: “We love animation.” In fact, we love it so much we trademarked it! 'We Love Animation.’ We are one of the World’s most exciting, original and...
-
Planner
3 days ago
Toronto, Canada Ministry of Municipal Affairs and Housing Full time**Planner**: **Job ID**: - 228532 **Posting status**: - Open **Organization**: - Ministry of Municipal Affairs and Housing **Division**: - Municipal Service Office Central Region - Planning **City**: - Toronto **Position(s) language**: - English **Job term**: - 9 Permanent **Job code**: - 12106 - Community Planner 4 **Salary**: - $1,485.01 - $1,871.11 Per...
-
Senior Planner
6 days ago
Toronto, Ontario, Canada WSP Full timeDescriptionThe Opportunity: The Senior Planner will lead and manage planning projects, providing expert advice and innovative solutions to clients. This role requires a highly skilled professional with a strong understanding of planning principles, regulations, and best practices. The Senior Planner will work on a variety of projects, including land use,...
-
Business Planner
6 days ago
Toronto, Canada YETI Full timeAt YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their...
-
Resource Planner
5 days ago
Toronto, Canada Aecon Group Inc. Full time**Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safelyand sustainablybuilding what matters for future generations to thrive! We lead some of the most impactful infrastructure projectsof our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...
-
Supply Chain Planner
2 weeks ago
Toronto, Canada YA YA Foods Corp Full timeReporting to the Senior Supply Chain Manager, the** Supply Chain Planner** is a highly motivated self-starter. This role is responsible for end-to-end supply chain management for the procurement and delivery of goods, cost control, and all related activities in inventory management. Working closely with customers, manufacturing operations and quality the...
-
Media Planner
4 weeks ago
Toronto, Canada Flywheel Full timeMedia Planner Join to apply for the Media Planner role at Flywheel About Flywheel Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe...
-
Media Planner
4 weeks ago
Toronto, Canada Flywheel Full timeMedia Planner Join to apply for the Media Planner role at Flywheel About Flywheel Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe...
Workforce Planner
4 weeks ago
Base Pay Range CA$70,000.00/yr - CA$80,000.00/yr Position: Workforce Planner Location: Fully on-site Monday-Friday in Downtown Toronto near Union Station Compensation: $70,000-$80,000 + perks (3 weeks of vacation, with increases after 2 and 5 years of service, employer-paid benefits, pension plan, team social events) Type: Full time Permanent Overview We’re looking for a highly analytical and detail-focused Workforce Planner to join our team in a fast-paced, evolving environment. Supporting the HR Consultancy department, this role is essential in optimizing staffing levels, enhancing service delivery, and driving process improvements through data-informed strategies. The ideal candidate has a solid foundation in workforce planning, reporting, and operational analysis, with a keen eye for efficiency and a strong commitment to service excellence. Key Responsibilities Monitor workforce performance by analyzing data to identify trends, coverage gaps, and opportunities for staffing adjustments. Design and automate reports to track productivity, SLA adherence, and capacity planning. Develop short- and long-term staffing forecasts using historical data, service volumes, and business objectives. Oversee real-time workflow and ensure service levels are met across all communication channels. Provide actionable insights and recommendations to senior leaders to inform strategic planning and resource allocation. Collaborate with departmental leaders across all service areas to align staffing strategies with operational goals and client needs. Support shift optimization by identifying periods of over- or under-staffing and suggesting schedule adjustments. Manage and maintain workforce planning tools and databases for accuracy and usability. Identify and address operational challenges, contributing to ongoing process improvements. Respond to ad hoc internal requests regarding capacity, workflow trends, and performance metrics. Qualifications & Experience Minimum 3 years of experience in workforce planning, reporting, or operational analysis Background in a high-volume call centre or service-driven environment Post‑secondary education in Business, Analytics, or a related field Advanced proficiency in Excel and familiarity with data visualization tools (e.g., Power BI, SQL) Strong time management and prioritization skills, with the ability to meet deadlines under pressure Experience with workforce management systems and CRM tools (e.g., Salesforce, NICE, Genesys) considered an asset Seniority Level Mid‑Senior level Employment type Full‑time Job function Human Resources, Consulting, and Strategy/Planning Industries: Human Resources Services #J-18808-Ljbffr
