Legal Navigator

5 days ago

Vancouver, Canada Justice Education Society of BC Full time

**ABOUT THE JUSTICE EDUCATION SOCIETY**

**THE ROLE**

JES provides multilingual legal help to British Columbians with limited English skills, in order to help them address their legal needs. The Legal Navigator will provide services to clients in English and Chinese.

**KEY AREAS OF RESPONSIBILITY**
- Meeting with clients in-person and digitally to provide legal information and education.
- Informing and educating clients about BC’s justice system: explaining court documents, legal terminology, and court procedures to help clients better understand their legal rights, options, and next steps.
- Working on digital platforms to respond to clients, working with external team members and managing client inquiries.
- Referring clients to government and non-government agencies so that they may receive additional support and/or specialized services - e.g. - legal aid qualification, family justice counsellor appointment, alcohol and drug counselling, etc.
- Working with community organizations and JES staff to coordinate and deliver educational webinars and workshops to settlement workers, intermediaries, and the public.
- Helping to promote JES legal help services and resources.
- Providing monthly statistical reports.
- Other work-related duties as assigned.

**THE PERSON**

**Knowledge, skills and experience**
- 3+ years of relevant experience, including experience with the BC justice system.
- Strong understanding of BC justice system.
- Oral and written fluency in English.
- Strong command of Chinese
- Experience working and managing clients with empathy and professionalism.
- Demonstrated ability to analyze/assess clients’ problems and provide legal information and referrals based on client’s needs.
- Demonstrated ability to effectively liaise with community agencies and other organizations.
- Strong technical skills working with MS-Office and Teams, G-Suite, Zoom, online chat software, etc.
- Experience delivering online webinars and conducting online meetings.
- Strong interpersonal, communication and organizational skills.
- Ability to work independently while managing multiple deadlines.
- Demonstrated ability to work effectively in a team environment.
- Preference will be given to those who have experience delivering public legal education.

**Education**
- Diploma/degree in a related discipline such as legal studies.

**Compensation**
- The hourly rate offered is $29.13 per hour.

**HOW TO APPLY**

**Application Deadline**: Rolling basis - Open until filled

**Start Date**: As soon as possible

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $29.13 per hour

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

Application question(s):

- Do you have the ability to analyze/assess clients’ problems and provide legal information and referrals based on clients’ needs?
- Do you have experience working with the BC justice system
- Do you have the ability to effectively liaise with community agencies and other organizations?

**Education**:

- DCS / DEC (required)

**Experience**:

- delivering public legal education: 1 year (preferred)
- relevant experience, including with BC justice system: 3 years (preferred)
- delivering online webinars and conduction online meetings: 1 year (preferred)

**Language**:

- Chinese (preferred)

Work Location: In person

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