Medical Receptionist

7 days ago

London, Canada Fowler Kennedy Sport Medicine Clinic Full time

Fowler Kennedy Sport Medicine Clinic is recognized as one of the leading sport medicine clinics in North America. We provide medical and rehabilitative care to individuals injured in athletic or recreational activities. Our Fanshawe College location supports all Fanshawe students with Student Health services. We are seeking a front desk receptionist who will support our motto of staying active and contribute to our exceptional patient care.

We are seeking an individual who is a graduate from a recognized Medical Office Administration Program or has equivalent and current experience. This person should be flexible, reliable, show initiative and be able to work with mínimal supervision. The receptionist must be able to manage a heavy workload, utilize EMR, respond to inquiries from multiple telephone lines and ensure efficiency and accuracy when registering and booking appointments for patients.

The receptionist work flows from physicians, residents, fellows, physiotherapists, bracing and administration.

Duties include:

- Answer patients’ queries and ensure quality customer service
- Schedule both new consults and follow up appointments
- Register patients at reception desk
- Ensure all demographic and health card information is up to date
- Prepare and send outgoing correspondence and requisitions
- Collect and process payments
- Direct incoming faxes to the appropriate team member or department

The role we are hiring for is located at our Fanshawe College location, but applicants should be flexible to work in various departments through our clinics and our different locations, if and when needed.

The work environment at Fowler Kennedy is very busy with both staff and patients seeking assistance. Therefore the incumbent should be well organized and work well under pressure.

Pay: $17.75 per hour

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

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