Dental Receptionist

2 weeks ago

London, Canada Wonderland Family Dentistry Full time

'''Overview'''

We are seeking a highly organized and detail-oriented Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service to patients and ensuring the smooth operation of the dental office. This is a vital role in our practice, as you will be the first point of contact for patients and play a key role in maintaining patient satisfaction.

'''Responsibilities'''
- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm appointments using electronic medical records system
- Answer phone calls and address patient inquiries or concerns
- Collect and update patient information, including medical history and insurance details
- Verify insurance coverage and process insurance claims
- Assist with billing and payment processing
- Maintain cleanliness and organization of the front desk area
- Coordinate with dental staff to ensure efficient patient flow
- Handle patient check-in and check-out procedures
- Provide excellent customer service to all patients

'''Qualifications'''
- Previous experience working in a medical or dental office setting preferred
- Proficient in using electronic records systems and Tracker an asset
- Strong administrative skills, including data entry and record keeping
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Familiarity with phone systems and handling phone calls professionally

Join our team as a Dental Receptionist and contribute to providing exceptional dental care to our patients. We offer competitive compensation, opportunities for professional growth, and a supportive work environment.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

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