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Key Account Manager

2 weeks ago

Woodbridge, Canada Rich Products Corporation Full time

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

**Purpose Statement**:
The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

**Key Accountabilities and Outcomes**:

- Partner with industrial customers, distributors or co-manufacturers to better understand market needs
- Explore new customer opportunities
- Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
- Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
- Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
- Establish effective relationships with key Distributor contacts in market
- Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
- Responsible for entry of sales deals and is key liaison between customer order process and customer service support

**Knowledge, Skills, and Experience**:

- Bachelors degree required (in business mgt, finance, economics or marketing preferred)
- Minimum 3 years of sales experience, food manufacturing, CPG or related field
- Demonstrated negotiation skills
- Solid written and verbal communications skills, including strong presentation skills
- Solid financial acumen to include understanding of P&L’s
- Demonstrated ability in multi-tasking/problem solving/troubleshooting
- Exceptionally self-disciplined and organized
- Demonstrated influential skills
- Proficiency with Salesforce, SDS and Blacksmith or related software

Physical requirements:
Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20% #

LI-RT1

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