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Employment Consultant

3 weeks ago

Niagara, Canada Niagara College Canada Full time

Applications are invited for the position of Employment Consultant in the Community Employment Services department, located at the St. Catharines office. The salary range is $36.19 /hr to $41.94 /hr (Pay Band I) for a 35 hour work week. Additional hours may be required as necessary.

**Responsibilities include, but are not limited to**:

- Meets individually with unemployed clients to determine skills, strengths, needs and barriers which may be preventing client from obtaining suitable and sustainable employment
- Develops an individual Employment Action Plan, focusing on client’s employment goal, which may include skills development and work placements; monitoring client’s progression throughout, providing support as necessary
- Establishes positive relationships with community employers; identifies job opportunities; refers suitable clients, matching skills as requested by employer
- Determines if financial incentives are required for employer to successfully provide on the job training and transition client to sustainable employment
- Manages a client and employer caseload, monitoring and following up at regular intervals as per funder guidelines
- Liaises with project partners and related academic area to ensure program participants and employers are supported.
- Accurately completes all necessary documentation and electronic files. Enters information into funder database.

**Qualifications**:

- Three (3) year diploma/degree in Business, Social Science, Humanities, Applied Health, Mathematics or Science or similar field of study
- Minimum three (3) years experience in employment advisement or career development guidance to a diverse client group
- Demonstrated experience working with unemployed individuals; job development or recruitment; working with at-risk youth in employment, training or educational environment
- Ability to contact employers randomly and ‘cold call’ as required
- Excellent customer service, communication, interpersonal and organizational skills
- Knowledge of community services, labour market, occupational requirements and job search resources
- Sound knowledge of government legislation related to the workplace (i.e., WSIB, Employment Standards)
- Strong problem-solving skills and ability to reach a resolution in difficult situations
- Experience in client relations including caseload management
- Previous experience with Employment Ontario programs an asset
- Must have valid driver’s license and daily access to vehicle

This position is open to Internal employees. Internal employees are those classified as full-time permanent within the Full-Time Support Staff bargaining unit, regular part-time (RPT) employees who have completed probation, and Appendix D employees with six consecutive months of Appendix D service with the College at the time of posting.

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.