Front Desk Agent

1 week ago


Etobicoke, Canada Flame Wise Ink Full time

A progressive Toronto tattoo studio established in 2019 that offers professional tattooing services, a focus on cleanliness, safety and individual approach. Since the beginning, Flame Wise Ink has shown ambitious growth in terms of professionalism and scale of work. After overcoming COVID-19 hardships, the studio has been looking to expand its horizons beyond traditional understanding of a tattoo shop.

**Responsibilities**
- Process inquiries both online and offline.
- Communicate with tattoo artists regarding consultations, appointments & rescheduling.
- Book and schedule appointments using calendar tools.
- Accept and process payments.
- Greet all patrons.
- Promote complementary products (i.e. aftercare, flash designs, etc.).
- Provide basic aftercare healing tips.
- Provide customer services such as consultation, quotation and deal with other customer issue.
- Maintain clean and organized work environment. Not cleaning.
- Follow-up with clients regarding tattoo healing. Take reviews.
- Stocking the basic studio supplies.

**Requirements**:

- Friendliness.
- Solid English communication skills, both written and verbal.
- Interest in tattoo industry.
- Curiosity & quick learning.
- Organizational, multitasking and problem-solving skills.
- Ability to work independently and in a team environment.
- Ability to work under pressure and set priorities.
- _Asset: 6-12 months of prior receptionist experience._
- _Asset: Solid Russian and/or Ukrainian communication skills, both written and verbal._

**Salary**: $16.00 per hour

**Benefits**:

- Casual dress
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability


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