Key Accounts Manager

OTT Pay is a professional financial technology and smart payment platform, which has recently completed its Series D funding. In order to accelerate the listing on NASDAQ, we are looking for industry experts to join us in some key positions.

OTT Pay provides high-quality one-stop services to nearly 10,000 merchants within Canada, including aggregated digital payment services, value-added marketing services, and e-commerce services through our platforms.

We are looking for a **Key Accounts Manage**r to support our business growth in Canada and our launch into the U.S. This is a full-time position.
- **What’s in it for you**:_
- Competitive Salary
- Extended Health, Dental, and Vision Benefits
- Life and Disability Insurance
- Performance Bonus
- Vacation Leave, Parental Leave and Family Medical Leave
- Centrally located modern and spacious offices close to Eglinton and Leslie
- Free use of onsite Gym and Sports Facilities, and regular Company Social Events
- Learning and Professional Development Support
- A chance to work in a dynamic, collaborative, progressive and high performing team
- Community involvement through the annual Terry Fox Run
- Tremendous opportunities for Growth and Development
- **How you will contribute**:_
- Responsible for contacting, negotiating, and conducting strategic account management activities with some existing key accounts (major retailers or distributors) to achieve sales targets.
- Develop and maintain good relationships with key accounts, understand customer needs, and provide professional solutions.
- Develop and execute sales plans and strategies to achieve sales objectives and performance indicators.
- Conduct market research to understand market dynamics and competitors, provide data support for sales strategies and plans.
- Analyze sales data, prepare sales reports and sales forecasts, and track sales performance in a timely manner.
- Participate in customer contract negotiations, ensure contract terms align with company interests and policies, and manage contract signing and administration.
- Coordinate internal and external resources, collaborate with other departments (such as marketing, supply chain, finance, etc.) to meet customer needs and drive sales.
- Provide exceptional customer service to clients, promptly addressing inquiries, resolving issues, and ensuring client satisfaction.
- Act as a point of contact for clients, maintaining regular communication and building long-term relationships to drive repeat business.
- Monitor and assess client feedback and market trends, providing insights and recommendations to optimize sales strategies and offerings in the local market.
- Demonstrate expertise in payment sales, including knowledge of payment processing solutions, pricing models, and industry regulations.
- Identify and pursue new sales opportunities in the payment industry, leveraging existing relationships and market insights.
- Collaborate with payment partners and vendors to develop joint sales strategies and expand payment-related offerings to key accounts.
- Stay updated with the latest payment industry trends and competitor activities, providing feedback and recommendations to the company's leadership team.
- **What you bring to the table**:_
- Bachelor's degree or above in marketing, sales management, or a related field preferred.
- **Minimum of 3 years of provable experience in managing key accounts and acquiring new key accounts, within merchant acquisition or payment solutions**.
- Experienced working in a Fintech startup
- In-depth knowledge and experience in payment sales, including payment processing solutions, pricing models, and industry regulations.
- Proven ability to identify and pursue new sales opportunities in the payment industry, with a track record of achieving or exceeding sales targets in the payment sales domain.
- Excellent sales skills and negotiation ability, able to establish good relationships with customers.
- Strong market analysis, sales planning, and sales data analysis skills.
- Strong communication skills and team collaboration spirit, able to effectively coordinate and collaborate with internal and external parties.
- Self-driven and able to work under pressure, maintaining a positive sales attitude in a high-pressure environment.
- Proficient in using office software and sales management tools.
- Excellent verbal and written communication, fluency in French will be an asset

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$100,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON M3C 2K1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- B2B sales: 3 years (required)

Work Location: In person