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Digitization Program Specialist

2 weeks ago

Brampton, Canada MSi Corp Full time

The Digitization Program Specialist will implement the design framework for the Region’s Digitization-as-a-Service (DaaS) program, supporting a centralized, scalable approach to converting paper-based records into secure and accessible digital formats. This role is critical to the Region’s broader digital transformation and sustainability goals, emphasizing standardized document management practices and change management facilitation.

**Key Responsibilities**:

- Develop and manage a unified intake process, including forms, tracking mechanisms, and reporting tools.
- Create procedures for digitizing small to medium volume batches internally.
- Coordinate and manage high-volume digitization projects with internal teams and external vendors.
- Ensure adherence to information management principles including security, accessibility, integrity, and compliance.
- Support adoption of eco-friendly, digital-first business practices across the organization.

**Required Skills & Experience**:

- Strong verbal and written communication, analytical, and customer service skills.
- Proficient in Microsoft 365 (Power Automate, Power Apps, SharePoint).
- Demonstrated experience with document digitization practices and enterprise content management.
- Proven ability to manage intake workflows and service delivery tracking.
- University or college degree in Computer Science, Information Management, Business, or related field.
- Active membership in the Association for Intelligent Information Management (AIIM), with verifiable involvement.

**Mandatory Certifications (All Required)**:

- **Enterprise Content Manager Practitioner (AIIM)**:

- **Lean Six Sigma Green Belt or higher**:

- **PROSCI Change Management Certification**

**Preferred Qualifications & Certifications**:

- Project management and time management experience.
- Certifications:

- Certified Information Professional (CIP)
- Certified Business Analyst Professional (CBAP)
- Electronic Records Management Practitioner (AIIM)

**About the DaaS Program**:
The DaaS program provides scalable digitization services tailored to each department’s needs, integrating DIY tools, internal processing centres, and external vendor support. It plays a pivotal role in reducing operational inefficiencies, compliance risks, and the Region’s carbon footprint.

**Job Type**: Fixed term contract

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Brampton, ON L6T 4B9