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Mailroom Clerk

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Vancouver, Canada Exela Technologies Inc. Full time

Customer Service Associate - Working in a Mailroom environment, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner. Essential Job Functions - Receive all incoming items, and log accordingly. - Communication clearly and effectively both verbally and written. - Sort, deliver and process mail and packages throughout the building. - Sort confidential documents, and process through insertion machine. - Work quickly and accurately. - Shipping various couriers (Local, National and International) - Handling time sensitive material and shipping as required at an Executive level. - Assisting with other various requests from the Executive team. - Escalates more complex issues to appropriate level - Operating various mail equipment, printers, inserters, postage - Folding and insertion, document sorting, processing mail. - Other job related responsibilities as needed and required Required skills and qualifications: - High School Diploma - Previous customer service experience - Excellent verbal, written and analytical skills - Good time management skills to ensure assigned responsibilities are completed in an efficient manner - Strong communication skills; is able to effectively communicate to all levels of management and customers both written and verbally. - Proficiency with commonly used Microsoft software programs - Professional phone etiquette - Ability to multi-task and lift up to 55lbs unassisted. - Ability to maintain the highest level of confidentiality at all times - Strong organizational skills - Ability to work both independently and a team environment - Ability to interact with diverse people "The pay range for this position starts at $16.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered." Pay: $16.00-$16.50 per hour **Benefits**: - Dental care - Extended health care - Life insurance - Paid time off - RRSP match Schedule: - 8 hour shift - Day shift