Inside Sales Coordinator

6 days ago


Stratford, Canada Vicwest Inc. Full time

**We Help Communities Build for Tomorrow.**

At Vicwest, we are “Building for Tomorrow” and are currently looking for an **Inside Sales Coordinator**,reporting into our **Stratford, Ontario** office.

Since 1930, Vicwest has been Canada’s designer and manufacturer of metal roofing and building envelope systems that withstand our harshest climates. Not only are our products environmentally friendly, but our aim is to produce them in the most environmentally responsible way.

This is an exciting opportunity to join one of Canada’s best-known building materials suppliers as we embark on a significant growth journey through new product launches and market penetration. As part of the Kingspan Group, Vicwest has an ambitious sustainability program, Planet Passionate, revolving around the impact of building materials on the environment.

**Position Summary**:
As a key member of the inside sales team at the Stratford branch, you will be required to coordinate and process inside sales orders, provide technical knowledge and detailed product specifications to meet customer needs. This position will focus on supporting the agricultural and residential division.

This position reports directly to the Inside Sales Supervisor.

**Key Accountabilities**:
**Sales Growth: As part of the Sales team, **driving sales growth byeducating, offering / upselling other Vicwest products to accompany customers’ orders.

**Order Coordination**:Maintaining contact with customers to ensure orders are processed, produced, and shipped to the correct destination, on time and in-spec. Working with internal departments to ensure there are no delays in the sales process.

**Major Responsibilities**:

- Process sales orders by checking for correct price, profile, description, quantity, and credit terms.
- Interface with customers, field sales, and manufacturing on matters dealing with quotations, scheduling, delivery dates and shipping.
- Provide quotations from lists of materials or small material take-offs.
- Upselling other Vicwest products.
- Complete paperwork/forms to record required sales information.
- Maintain the appropriate customer files and reports.
- Perform accurate and speedy data entry.

**Qualifications**:

- Post-secondary education in Business, Sales, Administration, or another related field.
- 3 - 5 years of experience with building materials, or within the construction industry.
- 3 - 5 years of exceptional customer service skills.
- Demonstrate a strong ability to multi-task, handle timelines, and pay close attention to details.
- Excellent written and oral communication skills.
- Computer proficiency in MS Office.
- _Working knowledge and experience with SAP is considered an asset._

**Interested in this role?**

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Stratford, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Buidling materials or construction industry: 3 years (required)
- Data entry: 3 years (required)
- Customer service: 3 years (required)

Work Location: One location



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