Account Representative, Inside Sales

7 days ago

Etobicoke, Canada Jonview Canada Full time

**VALUES**:
**WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our partners.
**WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity, and recognize the value of creating a fun working environment.
**WE GO BEYOND** our obligations to our customers, our colleagues, the community, and the environment.

**Description**
Maintain excellent client relationships with assigned accounts/markets for Jonview’s Scheduled Business. Manage the designated client accounts which include qualifying and following-up sales leads, assisting with client product selection, and sending of pricing and product information.

**Responsibilities**
- Manage designated client accounts: responsible and accountable for Wholesaler communication directed to the Sales area from internal and external sources.
- Keep up to date on Jonview product offerings and make recommendations to clients. Provide support to clients for annual/bi-annual product selection and follow-up.
- Cross-sell products to clients to ensure products already set up and contracted are utilized.
- Proof client contracts, brochures, and operational procedures. Validate final content according to the contract negotiated.
- Analyze client brochures/product selection. Discuss any major changes to product selection with Sales Representatives and advise of competitor products published by the client.
- Prepare and send out key client statistics, extract sales-related statistics and prepare comparisons.
- Provide product training and Jonview Reservations systems training to clients.
- Attend client meetings either locally or abroad if required - this may involve attendance at office meetings, dinners, tradeshows, and sales/FAM trips.
- Tradeshow follow-up: complete sales reports/action follow-up items.
- Action and follow-up client issues/information and problem solve with reservations, contracting, accounting, MIS, and sales managers.

**Position Requirements**:

- College diploma (Hospitality and Tourism or equivalent)
- Bilingual, English and French/German/Portuguese/Spanish an asset (oral and written)
- Knowledge of the Canadian tourism product and Canadian geography
- Excellent organizational skills
- Dynamic, autonomous, and a team player

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you currently require sponsorship to work in Canada?
- What are your salary expectations?
- Where are you currently located? This position includes working from our Toronto office 1 day a week (if located in Toronto).

**Experience**:

- sales: 1 year (preferred)
- tourism/hospitality: 1 year (preferred)

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