Server

2 days ago

Whistler, Canada Balam Restaurant Full time

We are seeking enthusiastic and dedicated Server to join our dynamic team in a fast-paced restaurant environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that guests have a memorable dining experience.

**Duties**
- **Service Preparation & Cleanliness**: Set up and maintain restaurant areas, including patios, service stations, and washrooms, ensuring cleanliness and readiness for guests.
- **Guest Interaction**: Greet guests warmly, provide menu explanations, recommend food and beverages, and ensure guest satisfaction through attentive service and handling inquiries or complaints professionally.
- **Order Accuracy & Upselling**: Take accurate food and drink orders, process special requests, upsell menu items, and record orders in the POS system.
- **Food & Beverage Knowledge**: Maintain a comprehensive understanding of menu items, daily specials, ingredients, preparation methods, and allergy information.
- **Team Collaboration**: Communicate effectively with management, kitchen, bar, and service staff to ensure smooth operations and resolve any issues during service.
- **Compliance & Closing Duties**: Follow health, safety, and hygiene standards, handle payments responsibly, and assist with closing duties, including resetting tables and areas for the next service.

**Requirements**:

- **Experience & Skills**: Minimum 2-3 years as a server in a full-service, high-volume restaurant.
- **Technical Proficiency**: Ability to use multi-line phones and MS Office tools (Outlook, Word, PowerPoint, Excel); familiarity with Touch Bistro is highly desirable.
- **Service Excellence**: Exceptional guest service skills, strong communication in English (verbal and written), and a positive, team-oriented attitude.
- **Physical Requirements**: Ability to bend, twist, stand for long periods, and lift up to 25 pounds while performing job duties.
- **Certifications**:Serving It Right** certification is mandatory; Food Safe certification is a strong asset.
- **Adaptability & Teamwork**: Thrives under pressure, pays attention to detail, and is willing to assist with any task to support team success.

**Perks**:

- Competitive wage + TIPS
- 40% discount in our different restaurants
- Learning and Development opportunities

Join our team today and contribute to creating an inviting atmosphere for our guests

Pay: $17.40 per hour

Expected hours: No more than 40 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Whistler, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Serving: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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