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Customer Service Representative

2 weeks ago

Coquitlam, Canada Kirmac Full time

Kirmac is a family owned and operated leader in the collision repair industry. Founded in 1973, Kirmac Collision & Autoglass' team members provide excellent customer service and quality repairs and turn the unfortunate situation of having an accident into a positive, lasting impression for our customers while supporting B.C Children's hospital through Kirmac Cares for Kids. Kirmac currently operates 18 locations across the Lower Mainland and Fraser Valley.

We’re looking for someone with an ear for service
Customer Service Representative

We're seeking a skilled customer centric expert to join our world-class team. Would you love the chance to have your customers raving about you with anyone who’ll listen? We want to hear from you

Benefits & Perks
- Excellent Wages
- Extended Health, Dental and Vision Coverage
- Plenty of Paid Time Off
- RRSP Options
- Team Working Environment
- Support for Volunteering and Community Involvement
- Learning and Development Program
- Training and Education Fund
- Corporate Discounts Program
- Regular Social Events

**Responsibilities**:

- Build lasting customer connections in store
- Submitting ICBC rental forms
- Scheduling Appointments
- Generating repair orders
- Interacting with vendors
- Managing/Posting invoicing and parts returns
- Reconciling repair orders

**Requirements**:

- Excellent verbal and written communication skills.
- Organized and efficient with brilliant people skills.
- Dazzling work references.
- Passion for cars
- Valid Driver's license

We want people who want to have an impact.
Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you

We seek, in all our operations to employ individuals for available positions on the basis of their qualifications, working knowledge, and competency. We have a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, colour, religion, sex, national origin, age, disability, marital status or family status.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.