Customer Service Representative

2 weeks ago

Langley, Canada Hardy Sales Full time

**Customer Service Representative**

**Full-Time | On-Site | Monday to Friday, 7:30 AM - 4:00 PM**

**Join a team where your voice matters**

Hardy Sales is on the lookout for a **Customer Service Representative** who’s ready to bring positivity, organization, and energy to our front lines. If you're passionate about helping people, enjoy problem-solving, and thrive in a fast-paced, team-oriented environment—this could be your next great opportunity.

**About Us**

For over 40 years, Hardy Sales has been a trusted name in BC’s food distribution industry. As a family-run, locally focused business, we’ve built our reputation on strong relationships, great service, and a genuine team spirit. We work hard, support each other, and make time to have fun along the way.

This is a company where people **stick around**—and we’re proud of it Every department has at least one team member who’s been with us for over **10 years**, and many have passed the **20-year** mark. We believe in investing in our people and creating a workplace that feels like home.

**What You’ll Do**
- Provide friendly, efficient support and resolve customer inquiries
- Accurately process orders and maintain customer records
- Collaborate with our fantastic team to ensure smooth daily operations
- Keep things running like clockwork—with a smile

**What You Bring**
- High school diploma or equivalent
- Previous customer service experience (an asset, but not required)
- Excellent communication and interpersonal skills
- Strong problem-solving skills and the ability to stay cool under pressure
- Comfortable using Microsoft Office and customer service tools
- Ability to multitask—handling data entry, instant messaging, and phone calls with ease
- A coachable, open-minded attitude—ready to learn and follow instructions without ego
- Upbeat energy and a team-first mindset

This is a **challenging but rewarding role**—perfect for someone who’s organized, driven, and eager to grow with a supportive team.

**What We Offer**
- Competitive hourly wage
- Health benefits (after 3 months)
- Vacation pay
- Profit sharing (after 1 year of employment)
- Supportive, close-knit team environment
- Real opportunities for career growth
- Monthly birthday catered lunches
- Frequent employee events—like Virtual Reality and Laser Tag
- Monthly Social Committee events—including Water Pong tournaments and Themed Quiz Afternoons with prizes

**Ready to Apply?**

Come join a company where people don’t just work—they stay, grow, and thrive.

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- Paid time off
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have your own vehicle? (no public transit to this location)
- How many years of customer service experience do you have?
- How many years of administrative experience do you have?
- Are you proficient in Microsoft Office and data entry?

Work Location: In person

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